If there is any product problem, please contact us first! Notice: 1. This product does not include adapter, must use 5V/2A adapter to work it, some TV’s USB port power is not enough, it will not turn on as normal. 2. If the remote control doesn’t work or doesn’t respond,…
If there is any product problem, please contact us first!
Packing list
1 x TV Stick
1 x Remote Control
1 x Power Cable
1 x HD Cable
1 x User Manual
1 x Packing Box
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
everything matches the description
Okay... it works. I'll go deeper.
Very good interface, connects well to the network, recommended.
ALL OK
An excellent and amazing device.
Ok, although I had a better one.
I struggled with remote pairing for like 2days. It was almost difficult to get to pairing mode one it fails at initial stage. I also struggles to boot using the tv usb to power the android stick. But eventually when i used direct electricity to power the android stick with a 5v usb plug, it eventually worked. The picture quality is so superb. Very fit for purpose.
I expected better.
cool
WORKS BUT REQUIRES A GOOD WIFI CONNECTION.
Fair expected more from this but good enough for tv
The product matches the description and is of very good quality. Delivered ahead of schedule. I recommend the seller 100%. I tested it and ran it briefly on the TV. It switches quickly and has a Russian language option. I didn't write a review until I tested it. I'm satisfied with the product. I wish everyone a happy shopping experience.
Great android stick, i have bought over 400+
I highly recommend it.
Ok
Excellent, both the shipping to Argentina and the product are great.
Tq seller.. high quality produk..
key is ok, but pairing the remote control was very difficult. and when it's ready, you need to be 5cm from the key. Same result even when changing the batteries.
Very satisfied with what i got
Very good product, as described.
Good value for money
Best 4k sticks to use for iptv.
The product is useful but not for me. It has been returned to the seller.
As described.
For now, it works very well. I had a similar device from another platform and had problems with it from the beginning, so I returned it. However, this device works correctly from the start and I can recommend it at this moment.