SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
BUILT-IN 16000+ GAMES
ARM 64BIT QUAD CORE
3-5 Hours Playing
Awesome! Is there a way to update with more games in the future?
I have not receive the item yet. Please double check for me.
It arrived quickly and works well. The quality of the buttons and levers is very good. The games come in English. I recommend changing the SD memory, as the one it comes with is of poor quality, and also changing the operating system so that the games work better. Look for tutorials on YouTube if you don't know how to do it.
Games stuttering, does not have the performance i’d expect.
Good quality
Perfect christmas gift
Looks good
Works great
Good purchase good price
excellent
It’s so cool
With the exception of a few games not working this device is perfect i’m really happy with it every game i have tried is in english and to be able to understand the game makes a world of a difference great product couldn’t be more happy
Super quick shipping.
It very fun and it has all the old games i used to love
Freaking awesome 👍🏻
Good, inexpensive starter handheld for a bargain price. Nicely curated game catalog. Emuelec 4.7 installed, i replaced with rocknix. Works great.
Great product but a little laggy. Still works superbly!
The console was exactly as promised! No issues.
Thank you for fast shipping.
I’m very surprised at how good this is for the price. If you were to give this to someone who doesn’t know any better, they would think it costs a small fortune.
It was shipped quickly and all the games i’ve tried have worked perfectly.
Never received it
Good item good price 👍
Great experience fast shipping highly recommend this seller so satisfied
Responsive controls and analog sticks feel great! Some games from the high-end consoles(n64, playstation, psp) run so bad they are practically unplayable, but the capcom arcade packages include pretty much every fighting game in their catalog that all run and play great making that alone worth the purchase! ! Definitely happy with the product for price, all things considered! !