SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm already ordering the third one. It's a real lifesaver for people who have dampness in their apartments. This winter, for the first time, there was no mold on the walls. I recommend it to everyone.
Good price and quality
It works quite well in night mode and is quiet.
Great
very good
It's easy to operate and very quiet. It can also be used as a decorative item for a room; it's very beautiful.
excellent product
Ok product, it came fairly quickly and i’m mostly happy with it. The thing that is really frustrating is that there’s only a max of a 24hr timer and you can’t keep it going all the time. I have it for under our stairs and i wish it could just run and i wouldn’t have to manually start it each day.
I received the package quickly. The setup is very easy and the light feature is pretty cool design. I was so amazed by the water collected in the air in my room, i put the machine where i can smell mold from my walls, which was my biggest issue. The dehydrator collected this amount of water over 4.5 days. The smell of the mold is a bit better though not gone completely so it will take a while to see more results. Overall im happy with my purchase. The machine is small and the sleep mode is very quiet.
I recommend the product, it's good
Great for small rooms, no noise, wonderful
A good dehumidifier, it works.
The dehumidification performance is quite good, and I think it will be useful throughout the year.
very satisfied
Good product works good in my small bedroom
Everything is fine. I've been buying from this store for 2 years now. It's a very good product. It removes moisture from the room just as described by the seller. Buy with confidence. Thank you and good luck to you.
matches the description, functional, delivered on time
Works well.. my house always have humidity and wet windows. And aince i start using it the humidity has gone
So far, I'm satisfied. I don't know how well it will solve the mold problem, but it does collect moisture.
It works, the backlight is an additional pleasure, but I don't think it would be suitable for large rooms - too small.
The product arrived quickly, well-packaged, everything works as described. I am very satisfied and will order more for other rooms. Thank you and best wishes to you.
It is very small like a coffee maker. I hope it works well.
Small and nice. Not so noisy. Dehumidifier is located in wardrobe and works just great.
This stainless steel dough scraper is a total game-changer for baking! It makes portioning dough and cleaning messy counters effortless. Durable, sharp, and highly recommended. Would you like me to help you write a more detailed review for a specific kitchen gadget you own?
Everything perfect ' the delivery was correct and it works great.