SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very suitable for teenagers, proficient in both learning and entertainment, highly recommended
The computer is great and doesn't take up my desk. i like it. compact and powerful, highly recommended for purchase
All tasks can be handled, very suitable for online use.
Packaged perfectly, arrived quickly 👍 thank you
High appearance, compact and exquisite, excellent performance, the best choice for office work, cheap and easy to use, high cost-effectiveness
A very beautiful machine, with a good keyboard and shell feel, a good screen appearance, and good performance. It is also sufficient for playing games. At the same time, its battery life is very good, suitable for gaming, office work, or learners.
I love this thing so much!! actually, i used it to write this comment!! it meets all your needs for surfing the internet, browsing web pages, studying, working, and more. i am 100% satisfied.
This is a great small computer. i have seen some full-size computers with similar functions, and their prices are at least twice that of this one. and this mini computer also takes up very little desktop space. i really like it.
The new computer runs very fast, the color display is also very bright, the screen is good, the material is good, and the memory is large. i really like it
It has a great size, very small, and doesn't take up any space at all. It fits well, so i really like it.
Very delicate and compact, with great texture, it is really useful for working from home
This is a great small computer. It saves space, runs quietly, and is plug and play with very simple setup. Overall, it's worth it! For me, the experience was very good
I really like this device and the price is also very reasonable. it runs fast and has stable performance. it is very useful, i strongly recommend it!
The machine performance is excellent, and the customer service is also fantastic. i use this small machine for daily development testing and the results are great. i strongly recommend it.
I bought this mini computer for home use and to handle some lightweight office tasks. it's done very well and very useful
Compact and exquisite, very convenient! i really like the color and the speed is also very fast! highly cost-effective, recommended for purchase. it's really useful
This computer runs smoothly and the price is also quite affordable. i am very satisfied with this purchase. this is a very useful product
This mini computer is excellent, with hardware configuration that matches the advertising campaign. the delivery speed is very fast, and i am very satisfied with the computer. i recommend purchasing it.
Fast delivery speed, great mini computer. compact size, fast and smooth operation, high cost-effectiveness. highly recommended.
Great, the speed is very fast and the noise is very low. i 100% recommend it.
Perfect, fast delivery speed, very fast device operation speed, and need to test the effect of running large-scale games, but obviously the performance is good.
All cables and adapters are complete. The packaging is neat and tidy. Smooth operation. Very satisfied.
The mini computer arrived as described and the packaging was intact. The effect is very good, completely consistent with the description
It arrived intact and undamaged. the system has been newly installed and there are currently no issues.
I am very satisfied with the computer itself, its performance meets my expectations. very easy to use