SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Appearance material: very beautiful, beautiful, very good to use, the computer runs smoothly, there is such a computer at this price, it is really a surprise, the cost performance is really high, before i always felt that this price can not buy a good computer, but when i received this computer, my opinion changed, this computer really made me very satisfied. Nice in every way, highly recommended.
I finally received the long-awaited computer, and it has been fantastic to use for a week, it’s lightweight and portable, with a stylish appearance. Its speed is incredibly fast, and it boots up, shuts down, and launches software quickly, the screen is clear, the colors are accurate, and it’s comfortable to watch videos on, the battery life is durable, and it can easily last a whole day when taken out, the keyboard feels good to type on, making typing very comfortable, i am extremely satisfied.
Absolutely love this laptop! The screen looks great and streaming videos is super smooth.
It seems to be working pretty good….speed is good and it holds a good charge..
I ordered 15.6inch intel notebook 16gb ram 1tb everything good ok super delivery in 5 days
This laptop computer and it has exceed my son’s expectations he love it as a gift. It is perfect for on the go use. It's lightweight which allows him to take anywhere.slim profile make it highly portable. It handles multitasking efficiently, allowing smooth performance even with multiple applications open.
Perfect packaging, technical specification compliant. To be seen in use but it's a good purchase.
Excellent laptop. Xiaman intel core i9 8950hk windows 11 pro 16gb corresponds correctly with the described specifications. Excellent internet connection. Very happy with the purchase.
This lightweight laptop features a sleek, portable design and delivers strong performance with fast boot-up and smooth operation, making it ideal for work and everyday use. The high-resolution display is clear and easy on the eyes.
I am satisfied with my purchase. It was a breeze to set up and pair with my other devices. It does a great job with video streaming. Much better than my previous one. I haven't had any problems with it so far.
The appearance is compact and exquisite, the interface is rich, the weight is light, and it is sufficient for home or office use.
This 15.6" laptop surprised me with how fast and smooth it runs. It loads quickly, and the screen looks sharp. I love the backlit keyboard and fingerprint login. Sleek design, reliable performance, and plenty of storage — definitely a great value! I love it.
I needed a laptop but wanted something to handle my work using adobe software. This works well; the intel processor is suitable and the additional memory allows me to do the job. It is a good laptop that works well and is cost effective.
It arrived super fast, in 4 days it arrived and in great condition. Fast and with the specs i requested
This is a solid laptop that didn't require any upgrading to be functional for day-to-day needs, the internet, office, and general use. I got it for my wife, who has used it heavily. Enough memory to not bog down, quiet, fast enough for the price, and enough storage for your average needs.
This laptop is really great, the appearance is simple and thin, the body is full of texture, easy to carry, high appearance, no lag in use, large enough memory, office, study, watch videos, occasionally play games, i just like it