SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a very quiet machine; i've just finished setting it up and i'm very pleased with how quickly it handles multiple tasks at once. judging by the quality of the product and its hardware, i'm absolutely certain it's well worth the price.
I really like that such a powerful product is packed into such a small size. Thanks to this, I was able to organize my desk neatly and improve my work efficiency.
I installed it straight away after buying it and it worked straight away; it's easy to use, flexible and doesn't take up much space. It's also very fast.
I'm loving this little thing. I was in a need of a decent home always on pc that has enough power to do everything, and this mini pc fit the bill perfectly. No heat issues, not noise and best part very low power consumption. If you need one, don't think and just buy it. You will be happy with the purchase.
This is an excellent mini computer. I love it. Works beautifully. Easy setup. Very quiet. A powerful machine.
Nice little pc. Easy setup. Plenty of power for running office apps, web browsing, videos, music, etc. Runs very quiet. Plenty of ports. Good value.
Very small and very power efficient. Uses very little power and is very quiet, especially for it's performance. Everything works as it should and super easy to setup. Video performance during hd and 4k playback is smooth. This is all the pc that most people need.
Works very well. Its very compact and light weight. Well worth the money. Highly recommend
Mini pc intel core i9 works great. It comes with windows 11 pro. Great product considering the characteristics for that price.
Great PC for everyday use of online activities like Email, Shopping, Watching Video/Streaming.Perfect space saving with small footprint. Works well with applications (Word, Excel, PowerPoint, etc.). Good customer service provided timely email and updates on questions.
Works right out of the box. Fast and easy to setup. Virtually silent. Very happy with the purchase.
Arrived on time. Very easy to install with the instructions provided. Very fast both when turning on and changing pages. I've been using it for quite a while and have never encountered any problems.
This mini pc is compact, fast, and very reliable. It runs quietly and stays cool even with heavy use. Overall, excellent value for the price. Good enough for my daily use and work use
This computer is great: compact, powerful, and quiet.
This mini pc is the most impressive thing i've ever seen. As advertised, it's small, quick and easy. This thing is perfect for remote desktop, business work, watching videos, almost any use
Very easy to setup, had it up and running within a few minutes. Seems to handle ms office type tasks with ease. Impressive so far
I really liked all the connectivity features of this product! All connections were made easily and quickly! I was really satisfied with the speed of the core processor and Windows 11 Pro. We plan to maximize performance. There were no overheating issues at all! Design to occupy small space! It's a product that performs huge performance even in a narrow work space! Highly recommended!
I bought it to set up my own it lab at home. If i were buying a desktop, i would buy this one again without hesitation. It's quiet, stable.
Amazing! How can such a small box be so powerful and useful! It solved all my problems so i can watch my streams, photos, videos, and more. I highly recommend it.
I think it is works great as spare laptop. Installing is not that hard. Happy with price and quality.
This is a great little pc. It can be used in a home office and has everything you need to connect monitors, usb devices and it is small, quiet, cool running and fast.
This mini pc replaced my work computer and allowed me to use it as a personal device. The product arrived perfectly packaged and undamaged. It was quick to set up and all the specifications matched the description. The device is nice and quiet. I am very happy with everything. Otherwise, it is fantastic.
This mini pc is excellent and works perfectly for basic tasks. You can use word, excel, browse the web, play videos, check emails, etc.
I purchased the mini pc as an additional workstation. It is small and compact and saves space on my open desk! Installation was super easy. It is a fantastic solution for office tasks, surfing the web, and light business use. I am very satisfied with its performance so far. Highly recommended for anyone looking for a compact and reliable desktop solution.
I needed a computer that could run continuously so i could connect to it as a remote desktop, and this mini pc works great. It's nice and small, but it has lots of features and feels good. It's fast enough to do the tasks i need it to do, and overall it's a great product.