SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good computer – this is really pretty good for a small box. It is very quiet and very beautiful.
Mini pc is very cool and can work very quickly. I highly recommend it.
Works for great for any light work and it was very easy to setup!
I use this computer for work and gaming, it's excellent and setting it up is also very simple. This is a great product with excellent performance and price. I am very satisfied with it.
It arrived in good condition and i am putting it on now. Oh, thank you!
Purchased this mini computer to replace the old laptop. Currently use two small tvs as screens without any problems. Great for home and entertainment use. Perhaps especially. It is working with a lot of plugins for recording guitars and music without any problems. Very happy so far.
I bought it for my son so he could learn and do some small tasks like office automation, Excel, Word, web browsing, etc. For this use, it's a perfect fit, he's very happy with it and got started very quickly. It combines WiFi and Bluetooth; I connect it to the unused BT keyboard dock and it connects to the first dock without any problems. I like the black color and it's very small so it doesn't take up any space on the desktop, although I can place it behind the monitor. I'm very satisfied with the mini PC.
This is the best computer I've ever had. It's fast, quiet, and powerful. I mainly use mine for audio and video production and it's connected to my TV; it provides endless entertainment options as well. I highly recommend it; there have been no issues since I bought it.
It is very pleasant to use! Firstly, it is very compact and has a small footprint, which is perfect for my office environment with limited space. Plus, it's light weight.
Product as the description. Fast delivery
The experience is really great, with a compact body, powerful performance, and rich interfaces.
Small and easy to connect. I want to buy another one and go to school.
If you're looking for a quick mini pc for a good price, this is a great system.
I was satisfied that I purchased it for use in my office without any issues arising.
The mini PC is small and has a very logical layout of ports. It works quickly and the components are very good. I have built PCs for a long time, and I was surprised by how small it is. This small PC is a great value for money with unlimited usage. I am enjoying using the PC again.
I installed it right after purchase. The installation is very simple, the use is very convenient, and the operating speed is decent. It is always sufficient for office use and television.
The mini pc is small and exquisite, the key is that it is only the size of a palm, and it has rich interfaces that can connect commonly used peripherals. Working from home is really good, with fast speed and no noise.
Get this mini pc for an excellent experience. It is small and exquisite in size, and can be placed casually without taking up space. Stable operation, easy to hold both office and entertainment, easy to get started with installation process, extremely convenient for daily use, highly recommended!
The size of a palm, exquisite craftsmanship, can be placed anywhere without taking up any space. The internet office basics are sufficient.
Compact and lightweight, easy to carry, with multiple interfaces, simple installation, and convenient use.
My laptop at home broke down, so i bought this mini pc. It's small in size and doesn't take up much space, making it great to use with the big television at home.
I bought this mini pc on the recommendation of a tech-savvy friend, and i feel glad i did so. It's fast and easy to use. The price is also very reasonable. It's a good value for the price.
The size is only palm sized, saving space and suitable for small desktops. Low power consumption and high efficiency, with performance sufficient to handle office, audio-visual entertainment, and light creative tasks. Rich interfaces, supporting multi screen output. Silent design, suitable for quiet environments.