SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I use it for office work, and the fan barely spins when not playing games. it overcomes the noise. it's better than minipc i've used before.
Great little computer, and nice to free up some space. I don't really game so i'm not sure if this is powerful enough for real gaming, but it has an i9 processor and i can do everything i need.the integrated wifi card seems a little anemic, but i spent $15 for one that has an antenna with it and use that. Glad i bought this, great computer that is powerful and takes up almost no space.
This minipc is a great value for the money. I hadn't ever been around minipcs before and decided the sale on it was enough of a value that it was time to try it. In the best way possible,
This mini pc has decent performance. it can watch high-definition movies in its spare time without any pressure.
Say goodbye to bulky tower chassis! this mini host perfectly meets all my daily needs, quiet and efficient.
Comes with all the software and hardware specifications, you don't have to configure anything, small but very powerful, it runs programs in milliseconds and very smoothly; i wish all the sellers would promote it as a combo (wireless mouse and keyboard)
I have tested some streaming over wifi, with a few platforms, and the pc was snappy and fast. i have not extensively tested performance on games or heavy duty apps, but, for what i have seen, it performs pretty well, considering the price.that meant i got a better pc inside, with a better processor, so i am happy with it.
Install a simple small computer at home for the convenience daily use. follow the guidance of customer service to activate the system and office, and it works very well.
Overall, the mini PC is very suitable for daily use. Its compact size and excellent performance make it a perfect choice.
This computer is energy-efficient and compact
This mini PC not only has sufficient performance for my needs, but I was really surprised that this level of performance, memory, and SSD storage capacity are included at this price.