SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good price, good quality. Good price, good quality. Good price, good quality. Good price, good quality. Good price, good quality. Good price, good quality.
A good coffee grinder, has different grinding levels, works flawlessly, delivery was fast in a shared package.
Excellent grinder! grinds very well and has versatile grind sizes.
I am satisfied with the grinder. The delivery was fast and it was well packaged. It takes up little space, which is very practical if you have a small kitchen. I have been using it for several days and there is nothing negative to mention. With the medium setting, it grinds the coffee quite finely.
It arrived in great condition, the grinding works for espresso but it's too noisy; the quality of the grinding wheels could be improved, but the overall quality could be enhanced.
Honestly, it surprises more than one might think. The strength and quality of the product are incredible. I will soon order another one for my coffee shop.
It's tiny. It looks like a toy, but it actually works. at low numbers, if you make it very fine. I don't value the homogeneity, but I do value the fineness. For express coffee without pretensions of being gourmet, it's fine.
Compact and functional, unbeatable value for money
Good grinder. does its job well. i can finally adjust my bean's fineness!!!
Grain grinder that delivers what it promises. Easy to use and fast. Fresh coffee every day.
Great, I highly recommend this top-notch grinder.
Top mill. The construction seems to be solid and made of good materials. The only thing left to know is how long the burrs can withstand grinding coffee. To make a good espresso, it is almost necessary to reach the finest possible grind, leaving only 3 or 4 points to reach the maximum tightness. Bring a measuring spoon with a brush that makes cleaning quite easy. First impression is great, now we just have to wait for the durability, but I will check if there are replaceable parts like the gears, for example.
Compact, effective, grinds very finely if needed, and well-designed for daily use and cleaning. Comfortable in both aspects.
Excellent product, I recommend it.
Have been using it for a week now and i'm very happy, it's nothing fancy and most components are basic plastic, but the price was unbeatable and the coffee grind is perfect
It's just amazing. I don't know why I used a manual grinder all this time. I really regret the past. The plastic body doesn't feel cheap at all, which is great. The beans are ground well too. Buy it. Buy it again.
Product criticism, ha ali. The device is noisy but small and easy to store, grinds evenly, and is very easy to adjust the grind size and quantities. The only drawback is a tiny bean container that can only hold 4 cups at most when pressed. ``` A compact and convenient device for everyday use. The grinder is very small and fits easily into kitchen storage, providing even and precise grinding every time. It is very easy to adjust the grinding level and the desired amount through the 28 settings. The only drawback is the tiny bean container – it only holds enough for 4 cups at a time, requiring frequent refilling. Overall, a high-quality product for home use, despite the high operating noise. ```
Works great thanks !
Great product, fast delivery, arrived perfectly.
It works wonderfully, I recommend it.
The grind is uniform and consistent, which is essential if you prepare coffee using methods such as espresso, moka, or French press. It allows you to adjust the thickness easily, which is appreciated if you like to vary the type of preparation. ⚙️ Design and materials The design is compact and elegant, and it doesn't take up too much space in the kitchen. The materials feel durable and of good quality. Additionally, it is easy to disassemble for cleaning. 🔊 Noise It makes some noise (like most electric grinders), but nothing excessive or annoying.
small and convenient chews beans like a squirrel fine grind can be immediately poured into a glass with boiling water
It's a better quality grinder than I expected. It looks nice and runs well. It can be adjusted according to particle size, making it great for home use. I am satisfied. I plan to buy one more.
The device arrived quickly and works perfectly. I loved the design. It turns everything into powder. A perfect 10.
Great machine, incredibly fast delivery. Completely happy.