SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received the item exactly as described on the page. Very satisfied with it, it works perfectly. Enough power to clean floors and sofas thoroughly and with enough time to reach every corner. I love that the wand is telescopic to reach areas I can't reach and that it can be converted into a handheld vacuum cleaner. A 10 for this vacuum cleaner. I hope you can easily get accessories like the filter when you need to replace it.
Two years ago I bought this vacuum cleaner that I use daily and it still works great, even though it fell to the ground... I just bought another one to give as a gift. I'm satisfied, it's a great purchase 👍
Arrived in a week, light and easy to handle... satisfied with the purchase.
Yes, I have used it, but its battery life is not enough to vacuum a small house; it needs to be recharged to continue.
Well-made vacuum cleaner. It vacuums well.
Very satisfied despite the fact that it is not the correct version, so it has fewer accessories than expected, but the seller made a gesture in exchange.
For this price it's great, has strong suction power and the lights let you see every last hair, plus it has many accessories. Lo6trcomiebdo 100 %
Very satisfied with the purchase, it is easy to use and does the job of vacuuming a 25-square-meter room in a few minutes. After a couple of days of use, I am very satisfied. It arrived a few days late due to the dates, but they informed me about it.
The vacuum arrived early, the box is intact, it's a gift for my daughter.
Very convenient vacuum cleaner, powerful and battery lasts long, as stated on the site. Top!👍 Delivered very quickly!
It is easy to use and to get rid dust from it.
It weighs little, the two power modes are not bad, for the price and what it offers, it's not bad but for a little more you could get something with more power even if the weight is slightly higher. But for normal use it's not bad.
I haven’t used it yet it for a present but the packaging was terrible it had a hole on the bottom and they didn’t even box it in a another box for protection everyone saw what it was as soon as it got here
Mega equipment, adjusted speeds, perfect vacuuming without a cable. I recommend it.
Works good. Not very powerful suction but it does the job. I like it that is easy to assemble and clean. Very easy to maneuver it.
lightweight, powerful and with useful accessories. I recommend it.
It arrived quickly, works super well, doesn't weigh anything, I love it, thank you very much, now let's see how long it lasts.
I love this, it’s so easy to use
Very good vacuum cleaner, it can be made small for drawers, the car, and more. I have a small house and the battery lasts enough to clean the house twice. Very happy, it vacuums super well.
Very fast delivery, arrived in less than a week. Vacuums well, very lightweight and easy to maneuver around obstacles. The brush is very flexible. Completely satisfied with the purchase. I recommend it.
Purchase hit 100%. Everything in perfect order. Collects hair, fur, vacuums very thoroughly. I recommend 100%.
Vacuum cleaner for such money is useless but such a firecracker! I recommend it! You just need to prepare yourself that it is louder than higher models.
Good suction power and very comfortable without cables. At maximum power it lasts approximately half an hour.
Very lightweight device with excellent suction power, but the tank is a bit small.
It works wonderfully, with just one pass nothing is left behind ❤️