SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivers reliable performance for everyday tasks by with its processor .it offers good connectivity options and a large battery for portability. it's best suited for basic use.
I got this for school and it seems like I'm doing everything I need to do and then some.
Got this computer for school use in cyber security and will use for personal use as well.
Very good value for money, although it does not have a touchscreen, it is very easy to use and has fast processing speed.
Purchased this laptop last month for schoolwork. i use it for presentations, assignments, tests, and anything else needed. so far this laptop has done really well.
All the programs i'll need when away from home run on this device. i wouldn't try to use it for gaming, but as a work away-from-home laptop for relatively simple tasks, it does the job at a very affordable price.
This was bought for my elderly uncle. he likes it because it's easy to use. all the professional game records stored by him are very useful.
I purchased this to replace a 10 year old laptop. very nice. it was easy to set up and start using. it is for home use. very pleased with this laptop.
It's a good laptop for accessing the web, checking email, etc. It has Windows and works well.
My child has been using this laptop for schoolwork and essays over the past few days. It handles tasks smoothly, offers reliable battery life, and is lightweight for easy carrying. The performance is consistently stable, making it a great value-for-money choice for students. Highly recommend!
Laptops - boot up fast . The screen is clear - the keyboard feels good fingers. The computer is light - easy to carry around. I'm happy to use it at the moment.
I am very pleased with th espeed and performance of this machine! It was a great deal and i anticipate will last me a long time. I do not do a lot of gaming or video but for everyday use, this is perfect! The screen is a good size and easy to read.
This was the second laptop i ordered. Thank you for delivering this product on time and i really like it!
Great device that offers wonderful speed and price point. The expanded hard drive and memory is a plus. Wish i purchased more.
I purchased this lap for my daily work. The quickness and sleek look is a game changer. The laptop itself feels well built and lightweight enough to carry around without hassle. Whether for work, school, or entertainment, this device provides a smooth experience with the versatility to fit different needs. If you are looking for a convertible laptop with solid performance and plenty of storage, this one is a great choice.
I often travel and need a lightweight yet powerful laptop, and this laptop meets my needs. It not only has a high configuration but also offers stable performance.
It was so easy and nice to use. Very lite weight looks great and the speed is amazing.
This computer has the complete keyboard that is a must for me also the screen is super clear with amazing definition , it work fast and welli already used to work and for entertainment.