SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Small and very good. One negative is that the cable is total overkill and that makes it stiff and i do not like it.
arrived in good condition quickly functional
Great SSD. Cute. 100% quality. Nothing to complain about.
As advertised
Shipped and delivered fast. Good product and hope it lasts.
Duly refunded
So far it's working well and it's fast, I just hope there won't be any problems 😕 but I really liked it and have bought similar products before that gave me trouble, I just hope that's not the case.
Works as intended, capacity and velocity is as advertised
Very good product!
Completely in line with my expectations, much cheaper than in-store.
Everything is fine with the disk.
Package received quickly, hard drive perfect in size, fast, and easy to use, I recommend!
The parcel arrived quickly, within two weeks. The item was packed well, but the box was a little wrinkled (the item was not damaged). The item corresponds to the description. I am satisfied with the purchase. Everything is fine.
Very good.
Well packaged, good quality
Very good
1TB SSD with a nice case, convenient because of its small size. The functionality has not yet been tested. I promise to give a new review when that happens.
Good product
It's scary
It was so satisfying…. When it first came in… i looked at the size and was shocked… but it performed so well…. Africans, we say.. don’t mind the body but the engine 🥰
From france : external ssd functionned right out of the box, brand new item with the plastic covers and stickers and everything. Free space available as mentionned on the webpage. Transfert rates in writing are between 330mo/sc and 350mo/sc. Do note that those number where while transfering files of more than 2go each (videos backup). Total size for this average transfert rate were around 250gb.
It's what I wanted, I hope it meets what was promised, regards.
The capacity is accurate and it's nice to use. Thank you.
Arrived well and quickly. Deleting files goes very quickly. Good buy.
good product