SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The laptop is relatively thin, the appearance looks very elegant, the temporary file storage space is also very powerful, it is recommended!
I am very concerned about the damage to the received goods during cross-border transportation. my worries are completely unnecessary. the packaging was perfect, the shipment was fast, and the package was delivered intact to my hands. the computer speed is very fast.
A very satisfactory computer that surprises me a lot. although not a big brand, the quality is very good. the screen is very comfortable. satisfied!
I wish i had known about this product last year so i wouldn't have had to buy a laptop. this computer works better than i thought it would and is amazingly fast, .....! i like it very much!
According to the initial experiment, the computer is good and rather smooth. Store well known and ships quickly i'm back after any experimentation. Recommend seller
Packing is ok, delivery is no problem. So kids like it. Laptops themselves also have good quality and high price ratio. I think i bought very well.
I bought it with a cheap coupon. The expression exceeded expectations. There are no external graphics cards, but you can enjoy the games with high specifications and even your own graphics. Good.
The product is only different in terms of the processor; a 4-core processor is not suitable for me. Points in favor are that it has some Office packages and Windows activated.
When i bought it, it was very affordable, but it performed very well. I like it more than i thought~this is to watch internet search videos. This cost-effectiveness is satisfactory. It only took a week to deliver and i bought it~
The logistics is fast, the packaging is really safe and then the use of the computer. I feel very soft. Is better than i imagined. Even the most popular network of the mobile phone is not stuck. Customer service service attitude is quite good and very patient.
The laptop is good, the complete purchase configuration is usually a desktop to surf the internet, the merchant service is powerful and shopping ~
The customer service is also very patient and meticular, the delivery is fast logistics and will come back in the future it is a good use of authentic products.
An excellent smart laptop worth the money, what more can be said.
Laptop chic thin light fast seller well sent quickly arrived on time i recommend for purchase
It's not too late for delivery .... I feel again that ali is cheap too .... I am happy to get these and other discounts and buy them cheaply ...............
The laptop look and feel is good. It works very well as i expected. My only issue is the battery. When in use the battery does last more tha 1 and half hours. And the charger cable is too shot. Beisde the charger and the battery that does last, i love the laptop.
Both speed and delivery are excellent. The laptop is well-made and works as expected. It's a practical machine and the price is very affordable. Thank you.
Fast delivery, well packed and computers are easier to use than i expected.
Satisfaction, the laptop experience exceeds expectations! Since starting this computer science course, my work efficiency and learning have greatly improved.
I am very satisfied with my laptop. It combines excellent performance, portability, and user-friendly features, making it an excellent choice for work and entertainment. With its excellent quality and reliability, i give this laptop a five-star rating.
Arrived quickly, started quickly, so far it's ok.well package.
Laptop have a large storage space and are fast, which allows them to easily carry out a large number of tasks and entertainment needs.
This laptop is a fantastic option for its price. Offers fluid performance, perfect for multitasking and daily productivity. The screen is clear and vibrant and the design is light and durable.
So far, I am really impressed with this computer! Generally, I trust tablets for children, but as testing approaches, we needed something to practice mechanical engineering. This computer is perfect. Installation is very easy, lightweight, and durable. Because of the price, it exceeded my expectations, and it's great to finally have a complete computer with a keyboard at home.
I love the color and facility of installation! It is perfect for school and my extra school activities. So far, i have not encountered any problems. It works without any problem and the installation went smoothly. . Good price - everything i needed.