SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought it for office use, it has a very good appearance, stylish appearance, and smooth operation. high screen resolution and excellent visual effects make this a great choice for someone who frequently uses a computer!
Working well so far, with no hitches. Very good for the price i paid.
Good quick service would recommend
For school or work in desk, this laptop computer meets tous your needs. It light weight for busy days. This laptop computer will follow you and will not disappoint you, it is worth the comb.
Excellent computer, it completely lives up to its promises. It's fast
I bought this laptop because i need it for my work.functionality and aesthetically perfect
Very fast computer smooth to operate
This laptop is worth buying, just like what i saw in a physical store! The functionality is practical and the overall quality is also very good.
Excellent pc as described, with the processor, ram, and ssd. Fast shipping and highly recommended provider. If any defects arise, i will update the review. Satisfied!
It's a pity that you can't activate Windows because you need to connect to a server from their organization. which is also unfortunate that 4 partitions (drives) have been created. and the battery drains very quickly
I wonder if laptops also have to pay customs duties. I didn't expect this, so I'm returning it. It has been processed. I think you should consider the additional cost when purchasing expensive items. Thank you I returned it without even checking it.
Laptops are very useful. I downloaded video software, desktop software, and music playback software, and tried them all. Every aspect of the promotion was quite good.
The portable screen is clear, the keyboard feels comfortable, and it operates very smoothly. We can recommend it to those who need it.
I love my new phone. It has good performance.
This price is absolutely cheap. Equipped with WIN 11 and Office, it can be used as daily work tools. - Very lightweight. - Put other components through Bluetooth can work without collision - There is no problem to change the keyboard to the local language. All performance parameters specified are correct. The display screen is very clear, and I am very happy because I only use my phone for 'office work' and personal image processing. The seller has fast delivery speed and the packaging is also very secure. I recommend ordering.
This laptop provides everything you need for productivity and entertainment without breaking the bank.
This laptop delivers the performance I need, making it easy to handle work and video editing.
Operates as expected, easy to set up. I really like this computer; its performance meets my needs.
Good
So far, I am very satisfied with this computer. It runs programs quickly. You can see the smooth operation of the screen. The product was received in a few days and shipped quickly.
I checked and tested the computer specifically. The performance of the i9 is really good. I plan to buy a n5095 laptop for my son, after all, this price is really affordable!
This laptop is worth buying, just like what i saw in a physical store! The functionality is practical and the overall quality is also very good.
In Windows 11, setting up this laptop is easy through a simple Wifi connection. The i9 speed is excellent. There is sufficient RAM space to handle multiple applications simultaneously. Very good price. I am very happy with this purchase.
Really out of the box, this i9 laptop looks clean and modern. It's very light but doesn't feel weak, which reassures me of its reliability.
The equipment is very good, the screen is much clearer than the old computer's screen, and the performance makes the laptop run quickly. It should be very convenient for office work in the future