SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Does the job, nice lighting...the problem is there is noise...
Ok
excellent product It works well.
Fast shopping, good price. Change colors
efficient and suitable for small room
As described by the seller
Times second ordering, it means everything
To Ukraine in a week. Everything is as described, seems to work. The only downside, as previously mentioned, is that the bottom container is weak (could be said it doesn't hold at all), they could have made some kind of fastenings.
It's quiet and good. I will use it well.
Now i have been using this dehumidifier for two days. Quite happy with the result. Started straight away to get the moisture from the air in this small room. I can feel the difference and the air is also cleaner and the humidity is about 50%. I run it 24 hours. Highly recommend this small dehumidifier and it is very quiet 👌 . Thanks for good product. There would be one good thing and have fasteners on each side so the bottom is attached to the upper unit,
I'm using it and water is rising. It seems to work well and is great for using in the bathroom.
I haven't tried it yet, but it looks good.
Good, I like it..
Never arrived, I leave 5 stars for Aliexpress' availability to issue a full refund.
Price-performance ratio...
The mini is small. It worked for about 2 hours, but I need to test it on a rainy day.
The delivery was fast. I tested it right away as soon as it arrived. I see water forming when I put it under the sink. It seems perfect to use and leave in the bathroom. I hope it doesn't break down and can be used for a long time. It's a bit annoying that the water tank falls out when lifted.