SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This laptop can smoothly handle my work and study tasks. the intel i9-10980hk processor is sufficient for basic multitasking. the battery life is good, and it is comfortable to use for long periods. a good choice.
This computer is exactly what i need. it is equipped with a large screen, good video quality, and very fast ssd memory! !
The laptop is good. the sound quality is great, storage is not an issue, and it works great! i bought it to play the game! i love it.
It was so easy and nice to use. very lite weight looks great and the speed is amazing
This 15.6-inch laptop really impressed me! considering its price, it offers excellent performance and features, making it very suitable for students, remote workers, or all-day use. the 16gb of ram and 1tb ssd allow for smooth and fast multitasking, with no lag when switching between tabs or programs. it boots up quickly and can easily handle documents, emails, video streaming, and lightweight productivity tasks.
I was skeptical about buying this laptop, but it exceeded my expectations. It's fast and easy to use. It took just a few days to get familiar with all the features it offers. The functionality is excellent.
Excellent product. Arrived on time.
I bought it because it has rich features. Perfect durability no stopping, no slowing down at all. Good sound. Feelings. I really like it. And i recommend this laptop. It's a good choice.
The only thing i find disappointing is the battery life it doesn’t last long between charging. Overall it’s good for the price.
I am very happy to receive this laptop. The price is reasonable, and it matches the description perfectly. I would recommend it to anyone who wants to play games or have a laptop for everyday use.
This laptop is amazing! I love the thrilling feeling when it was set up. It's very easy to set up. So far, i really like it. I've been using it for a few days, and i absolutely love it!
I am very happy to have purchased this laptop. It is lightweight and portable, with powerful performance that can easily run all my applications. The long battery life is also a major advantage, allowing me to work for hours without needing to recharge. There is no doubt that this is a very worthwhile investment.
The design, performance, and sleek appearance give it a modern and professional feel, while the overall structure is sturdy yet not bulky. Thanks to the windows 11 system, it starts up quickly and the interface is smooth and intuitive, making it perfect for both work and leisure.
The computer is good, it starts up quickly, the screen is bright, the images are very clear and sharp, the service attitude is excellent, the packaging is complete, and the logistics are fast.
It was not what you promise. It was not i9 but i3 No fingerprint entery. The laptob is very slow
This computer is very easy to use ,good quality and value the money. Very satisfied of functionality
Overall, it feels very good. The appearance is simple and durable, with a fast running speed. It runs smoothly for daily tv and entertainment use without any lag. Overall, i am quite satisfied.
The appearance is atmospheric and simple, with excellent performance. Very fast, very awesome endurance, can meet the needs of entertainment work, clear screen, rich colors, not stuck, durability and workmanship are very good, noise is very low.
Looks good. Smooth performance, no lag, fast response speed. I only use it for office purposes, and i am still very satisfied with its current use. After watching the video for a while, the image is clear and the picture quality is delicate
Suitable for office and drama watching, with clear picture quality, large screen, beautiful appearance, good store service attitude, able to solve customer problems in a timely manner, very patient. Overall, it's pretty good.
Very happy
This is exactly what my school needs; it can run all the programming languages i use at school without any problems.
The functions are working normally, and there have been no problems since purchase. The overall operating speed of this laptop is excellent. Applications open and close very quickly, making multitasking easy. Really great!
The computer turns on very quickly and the keyboard is very sensitive, making it beyond imagination to use. I have downloaded video software, office software, and also tested music software. In terms of operation and sound quality, everything is very good.
A very good computer that can work, play games, has a high-definition screen, and runs smoothly. It can fully meet my daily usage needs.