SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unbelievable, this price can deliver such excellent performance. perfectly meets basic computing needs.
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I have been interested in this computer for a long time and finally placed an order. after using it for a few days, i find the computer very fast; it boots up in just a few seconds, and software runs smoothly. the screen is clear, colors are vibrant, and reading documents is very comfortable. the keyboard feels great, and typing is very fast.
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This laptop is exactly as described, lightweight, compact, and has all the storage space i need.
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I bought this laptop for work and watching videos. it's amazing! i highly recommend this product. everything runs smoothly. i love it so much.
This laptop is lightweight and has a good texture. the system runs smoothly, the display quality is excellent, the signal is stable, download speeds are fast, and web browsing is smooth.
There are no frame drops and it's very smooth, the screen is very clear, making it perfect for gaming or office work, with no issues at all.
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The functions are working normally, and there have been no problems since purchase. the overall operating speed of this laptop is excellent. applications open and close very quickly, making multitasking easy. really great!
I work on a laptop. I need a computer with enough storage space to run various software programs. So far, my work efficiency has not been affected at all. This laptop offers excellent value for money.
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The computer is great, it boots up quickly, the screen is clear, and the images are bright and sharp. the service attitude is excellent, the packaging is intact, and the delivery is fast.
The packaging was perfect, and I received it on time. This computer is really amazing! The laptop is very beautiful and setting it up is very easy. I like this aspect of it.
The battery life is quite good, enough for me to attend classes all day, but i don't use it often. it is very light and fits well in my backpack.
Lightweight, beautiful appearance. fully functional. excellent cost-performance ratio. better than expected. very satisfied with this purchase. highly recommended.
It's lightweight and has a beautiful appearance. It's fully functional and offers great value for money. It's better than expected. I'm very satisfied with this purchase and highly recommend it.
This is exactly what my school needs, and it can run all the programming languages used at the school without any problems.
The delivery speed is super fast. i installed the windows system, tried browsing the web, and the speed is very fast. i will try some games to see how it performs. it arrived a day earlier, and so far everything is very satisfactory, faster than my old computer.
The best laptop has a long battery life, which depends on how it is used. the processor speed is very fast, and i recommend it for those who use it for work and leisure. its weight is not too heavy, and it can run games smoothly.
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This computer is very easy to set up. Excellent value for money. So far, I am very satisfied. When you send a message to the seller, they will respond quickly and provide assistance.
This computer is very easy to set up. Excellent value for money. So far, I am very satisfied. When you send a message to the seller, they will respond quickly and provide assistance.
I am very satisfied with this laptop purchase. the running speed is fast enough to handle most tasks. the screen quality is great. it is worth the money.