SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The cost-performance ratio is really good haha. Why buy a Dyson?
It works well for now. I hope it lasts a long time.
I took the device to the bathroom for quick vacuuming. The device is minimalist but has very good suction power as described, great accessories. I can't say anything about the battery performance yet; I still need to test it.
I recommend it.
The product is well packaged, works perfectly, and is more suitable for small spaces. I loved it.
Ingenious product!!! I was very skeptical, but I was pleasantly surprised. The child even tried the product because it really vacuums like a real one. It feels like he can help around the house without needing a household vacuum cleaner. I recommend it to every child.
It's very useful to me.
Among the items, this is a product worth recommending. It's small in size and very convenient to use. I can place it here and there and clean whenever needed, which is really great. The suction power is quite good compared to smaller models. Highly recommended.
It works
Small and easy to use
Good vacuum cleaner. Used it to vacuum the balcony. Does a great job.
It's okay.
I bought it after reading the reviews, and as expected, Korean reviews are the best to trust. I bought the long one and the suction power is good. I thought I received the wrong item because the box was small, but when I opened it, the long stick was connected properly. There's light coming in, and since it's a 60-square-meter apartment, I bought a sub vacuum cleaner in addition to the main one, and it's very good. Very good! As expected, Korean reviews are trustworthy.
The product was shipped immediately after payment. Delivery was very fast, within 9 days. Everything works when turned on. It pulls dust, although the suction power is weak. It's quite quiet. For the price, this is a very good product. Time will tell how it performs in use. Many thanks to the seller and aliexpress for the fast delivery and excellent service.
I'm satisfied with the performance, but the parts don't seem very good to me. Not great except for the niche use.
Works really good for the cheap price. I 3d printed a holder for it since it's going to live in my office.
Whether you live in a one-bedroom apartment or a two-bedroom house, you should definitely buy this. It offers the best value for money. It sucks up all the hair, dust, debris, and plastic, etc. The suction power is excellent. Great value for money
Not very strong succion good for small pickups
Very good for small areas
Slightly lower than in the photos, but works well! 😁 At first glance, it's worth noting that while small when assembled, it's only lower than the normal size, but it's very lightweight. Super fast delivery!
Okay.
The delivery was much faster than expected. The condition of the packaging is also good. The operation mode and status are both normal.
Dust cannot be sucked in through the long pipe. Cleaning with a short nozzle tube is perfect. Corner cleaning. For car vacuum cleaner
I recommend it.
Good value for money, I recommend it.