SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this mini computer and just started it without any problems. Everything is super simple. I am very satisfied with it, especially the space it saves on my desk.
I am really pleased with this little computer! Who knew something so small and inexpensive could be just what i needed?saw this little guy and thought i'd give it a try. Super-fast, no issues with anything! Don't hear any noise, speed is great, and ram capacity has more than i need at this point.
The mini pc provided for the company's conference room is very convenient for connecting to a large screen tv for video conferencing. The picture is clear, the sound is also clear, and the effect is very good.
This mini computer is truly excellent! It's incredibly compact and tiny. With powerful and comprehensive features, it runs at lightning speed!
Small and convenient products and high-quality customer service. I am very satisfied with this purchase.
This small computer has many functions and decent speed. Mainly because the setup is simple, i can transfer all files through the cloud and run the work programs i need
I am pleasantly surprised by the powerful features of this mini computer, especially considering it is almost the size of my palm. Despite its compact design, it handles various tasks with ease, from emulating games to lightweight gaming, and even multitasking. It is powerful and suitable for a variety of tasks such as office work, media consumption, and even some creative projects.
I have always wanted to try the mini host, i think the cost performance is very high, the appearance and peacock are very satisfactory, and the interface is also very rich and satisfactory.
Works without problems, quiet and the minipc is perfectly displayed on my led screen. You can do almost everything you have done before with the host tower and it takes up very little space. I am very happy with him.
I bought it to watch music and videos in the store, but it's really small and not busy, so it's okay to use it. It's good that there aren't many complicated lines because you can use your own cable.
This thing is very small. It runs quietly, has ample ports, and everything is consistent with the product description
Perfect. I haven't heard the sound of it making noise yet, and it hasn't overheated after using it for several hours. The phone case on top does indeed heat up slightly, but that's all. If you want to upgrade from some old technologies to something that can play videos, surf the internet, perform office tasks, and leave you ample office space, then this machine is your best choice.
I thought it could be faster.
Compact body, rich interface, i specially bought at home to write a paper for use, bought a portable monitor.
Win11 system, enough performance for daily office use.
I was looking for a basic desktop pc and this unit had the best balance between specifications and cost. The installation was simple and the mini pc has worked as i expected, very well.
I was surprised by the performance of this mini-pc! The response is super fluid in games as well as in excel and the internet. Excessively silent and does not heat up at all despite significant work charges.
Good price-performance ratio, does not take up space, used to watch videos, occasionally processing documents
Compact body, boot running smoothly, the sound is very small, almost inaudible, faintly hear the wind sound of the fan running, very quiet. The boot speed is fast, the system is very pure, install a few software by yourself, open very quickly, it is worth having.
The host is compact and powerful, the second boot is very smooth, office play games without pressure! The use of feeling very good, the appearance of no flaws!