SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am satisfied 😊✅
This chafing dish is a must have. the pan is very big, easy to assemble.delivery was super fast .
Nice and good material, just some scratches on the gold...
Comply with the description. good product, stronger than expected.
Great item as per description
Very good kit for a good price, thank you!
This is so good am very certified
Very satisfied
Nice, but not very strong. i don't think it is 100% stainless steel. maybe mine is different from others'. but mine is not strong and hard. you can already feel a dent in it with my thumb.
arrived quickly in less than 24 hours
Impeccable! Everything is beautiful! Highly recommend! Delivery, packaging, quality!! Top-notch!
Ordered on Saturday, 07-02-2026, and received on Tuesday, 10-02-2026, and I absolutely loved everything. Thank you, seller, and I highly recommend this store.
fast delivery I haven't opened the order yet. but seeing that everything is fine
nasepeli
The delivery was fast, but one of the parts arrived damaged.
They arrived in good condition, and the material looks good. I love them and will order them again.
Very good product, not yet assembled, we'll see in use...
Great, I haven't used it yet but it arrived the same week. I will buy again.
I’m so pleased with my order, the buffet dishes are very spacious and can contain large amounts of food. The quality is top notch and also easy to use or clean. I recommend 100%
Hey! Overall, i was satisfied. Unfortunately, the item doesn't matches the description in the title. Only at the very bottom of the page it is mentioned that (contrary to the title) the four half-cups are only included with the gold version. I couldn't find any clarification from the seller. I won't buy at this sellers store anymore. Greetings from vienna Franz
Arrived quickly in less than 4 days.
I like it
good
Honestly, nothing to say to the seller. The delivery is very fast, the items are as described.
item arrived on time and in good condition. As described, very well packaged. just need to test... 👍