SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good. Relatively fast.
I loved it, the patches are great and meet what was mentioned. Thank you for the service, it arrived earlier than expected. Highly recommended!
Order received, thank you. Ordered for the second time, arrived quickly. Good store and seller, pleasant to place an order.
Since I've been putting this on my lips, I haven't been sneezing!
received, let's see how it works.
Good quality, for now I'm seeing results, but you have to be consistent. I will repeat with these packs.
Received within the deadline Correct and well-protected packaging Correct quality, good value for money reliable seller
I have been testing it for several days now and I am noticing changes.
It seems to work. I've only been using it for a week and I've decided to buy the entire treatment so I don't run out.
Okay
Glad to do it again!
Excellent product, thank you, 100% recommended.
Everything perfect, they work very well.
Very satisfied with my purchase, now to test its effectiveness. I am very satisfied with my purchase.
I decided to try the patch format instead of ointments, since the ointment always rubs off on my socks. The main advantage is that the active ingredient works continuously. In a couple of weeks, the nail has noticeably softened, making it easier to remove the affected areas with a file. The key is to apply it to dry skin and remember to change it regularly. The method is not fast, but it works for those who have more patience than a desire to take pills.
excellent product
I need to wait a while to give a better rating, but I'm only giving the review for the 20 points they offer me.
very good
satisfied
Order received, thank you, I haven't tried it yet.
everything was very good with the delivery time... they arrived just in time when I ran out of the other patches I had ordered.
Perfect, I loved them, they are very beautiful and fit perfectly.
Excellent, there is a noticeable improvement. I will order again because I need to continue the treatment.
It arrived quickly. Any effect, if any, will only be visible in a few weeks.
Delivered quickly. I'm trying to treat my big toe. I'll report back on the results.