SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect
Buy without fear! The pants are beautiful! They can be worn with dress shoes or sneakers, both styles will make you look elegant and fashionable.
too good
The size is great, the length is also perfect, the pants are very nice and they fit me well. For those who want to know, it's size XS and I'm 1m60 tall. I recommend it.
The quality isn't amazing, but it's still very beautiful and has a great cut.
I ordered it in size S but it was too small, so I exchanged it for size M. Honestly, I really like it.
The pants are very nice. Very good fabric and excellent finishes. It was worth every penny paid. I'm 1.62 meters tall and it fits me perfectly. I only have one “but” – the closure is not very clear and it opens easily. The good thing is that since it has a spring, it's difficult to open but can be installed without needing to open the latch. I sewed the closure shut with a needle and thread because it opened in the first few minutes of use. But because of the cost, I really didn't pay attention to that detail. It's just a matter of closing the zipper and putting it on, but because I have hips and not very big hips, maybe that's why it fit that way. I am a size 6 in Mexico/USA and size L fit me well. I bought beige and black.
Valy Klein
I love it
There is a zipper on the side of the hip to open it properly.
perfect take your normal size
Good quality
Cute i like it fits perfectly and great cut
Super nice pants!! The same as Zara.
I love them
Incredible girls, you won't regret it, really, really great, truly magnificent.
Looks good
OK
The pants are a bit short in the legs. Height 1.63.
Ttggvv. Cghytttrfgvvhhhhhggvvvjj. Loloooooool’nb.
It’s ok, feels a bit cheap
Very good dupe of Zara pants! The cut and look are really top-notch. However, the finishes are not perfect: the threads tend to get stuck in the zipper. Apart from this small flaw, the pants are really great.
I am 160 cm tall and wear size 38; it fits perfectly both in length and size.
Nice
Nice