SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It met my expectations. Very good games.
Great, the best device, the best saler 😌
If you're a fan of retro gaming, this is a must-have. The emulators run smoothly, and the game selection is incredible. It‘s like having a museum of gaming history at your fingertips.
Everything as described, excellent purchase
It looks very good, I hope it lasts.
It arrived well, the console works correctly but it is not the original version. The Operating System is Emuelec and it only has 500MB of RAM, not 1GB.
Better than I expected, fast, excellent emulation but it fell short on Playstation titles and it would be good if it integrated Nintendo 64. Excellent product.
Very good, the screen looks excellent!!
Good product and price
Thank you very much, everything is fine. It was a pleasure shopping with you.
Very good console, it works perfectly at 100%.
The coolest and the best, I recommend it one hundred percent 💯
Excellent!
It's a good console, 64 GB full of games, maybe here for those who are more classic or purist because it comes with traditional emulators, but I feel that it lacks, for example, the emulators for the 64 and the Nintendo Game Boy emulators.
In case it helps you and I know it does, you can upgrade to Arkos by simply installing the K36 version with the 6-screen panel.
What I expected, excellent price.
Very good, I really like it.
Excellent product, serious and reliable seller! 🙂
Very good product, I really liked it. It's actually better than I expected, just that it took a long time to arrive.
Good console for remembering old arcade games, the product quality feels good, so far it hasn't crashed or anything, it came with a fully charged battery.
Exactly like in the photos, only the box came a bit damaged.
Do not hesitate to buy from this seller, the console works perfectly. Good quality.
Great little system!! !
Excellent quality, recommendation: buy an extra 124 GB memory. My boyfriend is delighted with his anniversary gift.
r36s One-Pack is on sale Purple 64GB 35,000 won Yellow 128GB 45,000 won Separate delivery fee KakaoTalk raisins2 r36s One-Pack is on sale Purple 64GB 35,000 won Yellow 128GB 45,000 won Separate delivery fee KakaoTalk raisins2