SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a really solid webcam. 1080p/60 and 1440p/30 at it's price point is really, really good!
For use in Euro trucks For webcam head tracking Among devices that support 60fps, this one has a reasonable price. I purchased it and it works well.
working perfectly for the price, it's a great value for money
Decent camera quality! Very good output! The image quality selection available as per description (if seleted for 2k, better set the frequency to 50hz for more light exposure). Thank you!
I wanted to try it out to see how it was, and the title doesn't do it justice; it works up to 2K 60fps, which is incredible for what it costs. Still, I think the image quality doesn't really seem like 2K or even 1080 mode, although that might just be an issue with OBS. Regardless, it's worth it for the price.
The product is neat and sturdy. The picture quality is also good.
It has pleasantly surprised me, good quality.
Very good, works perfectly.
very good
Good webcam for zoom calls, easy to connect and use.
It is indeed 1440p at 60 fps. I use it for facetracking in games and it performs very well. I recommend it.
Camera is okay-ish if you re not too far from it, has a build-in camera shutter. Mics are working. Easy to install on mac. I keep my laptop closed with external camera connected to monitor, and monitor with usb-c to macbook.
All ok. good enough as webcam. Works on linux.
Excellent webcam, it really delivers what it promises. However, those who are buying need to be aware that there are some downsides. It's the issue of lighting and autofocus, but that's a detail. The person who buys this webcam will need to invest in lighting. The webcam's image quality is top-notch. I recommend the purchase; it's a great value for money.
This webcam is of very good quality, 2k at 60fps.
Good stuff
Delivery was fast and reliable. Thanks to the seller