SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivered rather quickly and arrived in good condition. works well
Installed and working as required.
Fast delivery. Works perfectly on my Dell 3505.
It arrived in excellent condition, now I'm going to try it out. Thank you, I hope everything is fine.
Jula as needed 🙂
I received the product and it seems to be of good quality; now I just need to test it to see if it works well.
I received the product and it doesn't seem to be of poor quality; now I just need to test it and see if it works well.
I received the product and it doesn't seem to be of poor quality; now I just need to test it and see if it works well.
I received the product and it seems to be of good quality; now I just need to test it to see if it works well.
😃
To be check
Ram received as described, have tested and works well in my lenovo laptop, look forward to buying more quality branded ddr4 samsung memory
I'm reviewing the product and it seems good, just need to test it.
Product . Packaging . Professional Quality outlook nice Usability . Yes Will buy from buyer again if needed
I am reviewing the product and it seems good, just need to test it.
The results are not bad at all, I personally would recommend the seller.
Product as described, delivery within 14 days.
The truth is that it's not bad at all, but we need to test if it works.
Shipped and received quickly in a padded envelope, the memory came in its genuine box. It is working perfectly on my minipc
Received the barrette successfully. Fast delivery in France (within 6 days) The packaging is a bit basic, just a bubble envelope and the small plastic blister of the hair clip. We must pray that it does not get bent during transport. Otherwise, the stick is well recognized in a TopTon mini PC, with an AMD Ryzen 5 7530U. It works with another recovered memory stick, a 4GB one from the brand Skhynix. So I have 12 GB of RAM that is running smoothly at the moment.
like screams in the advertisement!
All as described . Thank you
Pay attention to compatibility! Review: the memory arrived very quickly and the seller was kind and answered all my questions before the purchase. It is important to note for the benefit of the following buyers: this ram is designed to work with intel processors only and is not suitable for amd.
It works perfectly.
Thank you