SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect for fitness lovers! it supports multiple sports modes, accurate heart rate, sleep and health tracking. waterproof design is great for washing hands and daily sweat. battery life is better than expected, daily use lasts 20-30 days. very satisfied!
Amazing battery performance! fast charging and long standby time, no need to charge every day. the watch body is well-made, scratch-resistant and durable. simple operation, easy to set up with phone app. highly recommend to everyone.
Really love this smart watch! the design is stylish and lightweight, very comfortable to wear all day. the screen is clear and touch sensitive. bluetooth connection is stable, can receive messages and calls easily. great value for money, totally worth buying!
Health tracking works really well. heart rate and sleep monitor are accurate. battery lasts long enough for daily use. very practical and easy to set up.
Stylish look, matches all my outfits. touch response is smooth. message reminders work great. fast shipping and good packaging, love it.
Battery life surprised me. charges fast and holds power for days. build quality is nice, not cheap at all. worth every penny.
Great unboxing experience! the quality is solid, no cheap feeling. multi-language support, easy for international users. all functions work normally after long time use. reliable store, i will buy again.
Works great as a daily assistant. alarm, weather and sedentary reminders are very useful. simple interface, easy for everyone.
Health tracking is accurate, daily essential.
Perfect smartwatch, works great and looks stylish.
Affordable and practical, worth the money.
It arrived super fast, I tested it and it works correctly, let's see how it performs on a daily basis.
That's good.
Great watch for the price. battery life is better than i expected.
Very satisfied. the touch screen is sensitive and responsive.
Nice design, comfortable to wear. worth every penny.
Arrived quickly. the watch tracks steps and sleep well.
Good watch.
Nice product, delivery was a bit slower than expected.
Good watch, but the battery drains a little faster in full mode.
Fast shipping.
The watch arrived quickly and well packed. it looks exactly like the pictures, very stylish and comfortable to wear. the battery lasts longer than i expected, and all functions work well. highly recommend!
The watch is exactly as described. works well, highly recommend to others.
Fast delivery, good quality. the watch is easy to set up and use. the battery life is better than my old watch. happy with my purchase.
Nice design, comfortable strap. easy to use, great value for money.