SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is a great laptop. The initial setup was really easy, just follow the instructions. The screen is larger than i expected, but that's a good thing. It isn't as fast as i would like, but overall it's great and i am able to do everything i need to do on it!
I bought this laptop on aliexpress at a discounted price!i really like the silver color of this computer, it looks very textured and works very well. The startup and operation are both very fast. The availability of installable applications is excellent and unlimited.it has a large storage space and is really friendly to me!, carrying it around, browsing the web, watching some files, and watching some movies are all great! !
Value for money
Everything is very nice.
Fits, everything is fine, thank you.
The accessories are complete, and the gifts are also very practical. The laptop is lightweight, and the screen is also large. The experience is good, and i look forward to its performance.
Very satisfied with the product, the computer is excellent.
Shipping and delivery are very bad.
Product arrived before the expected date. Still need to try it to tell you more things.
Excellent product for the price, thank you
Everything is okay, thank you.
Thank you. Everything matches reality.
It allows for document work, searching, video watching, and more.
Received the laptop, ultra-thin silver body, high-definition screen, very smooth for work, good sound quality.
Super happy with this laptop! It's fast, the screen looks really good, and it's perfect for everyday things like work, school, and movies. The setup was easy, the wifi is strong, and even the speakers sound quite good. Honestly, i didn't expect this quality for the price. It's really worth it!
Arrive well packaged, arrived on time. Can't beat the price for a windows 11 laptop.
This laptop is extremely fast and also extremely quiet. It's really comfortable in my arms indefinitely, cool and very lightweight. Battery life is also great! I primarily use it for work and documents, spreadsheets, and presentations (HDMI works very well), etc., but it also handles some small games. I generally recommend it.
The notebook was delivered fast and now i`m just typing the review on it. I`m satisfied very much.
It is not possible due to the lack of Windows key for activation.
Offers reliable performance for everyday tasks with its processor. Offers good connectivity options and a large battery for portability. It is more suitable for basic use.
I bought this computer recently and i m very happy with it. The screen is clear and everything runs fast and smooth it starts up quickly and i can do work or watch videos with no problem. The memory is good and it doesn t freeze or lag.
This was the second laptop i ordered. Thank you for delivering this product on time and i really like it!
I got it to replace an old lab computer and it had the new windows 11. Its memory and storage are quite good. It is very easy and arrives quickly. It has easy to use. The screen quality is good. So far I have been satisfied with the device.
This computer is super sturdy, extremely reliable, and perfect for any task you put it up to! The keyboard, speakers, and screen are very high quality. The battery is long lasting and i haven't had any problems out of it at all!
This computer is great quality, lightweight and very easy to use. Well worth the money. Clear picture with vibrant colors. I use it for my home office and it has everything i need. Sound quality is excellent. I had never heard of the brand before but functions as well as any laptop i've had before.