SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A very satisfying experience! the product quality is excellent, with a simple and elegant appearance. it runs fast and operates smoothly. the screen is clear, and the keyboard feels comfortable. overall, the user experience exceeded expectations. the delivery was very fast, and the packaging was thoughtful, with no damage at all. truly worth the money. highly recommended!
This laptop is by far my favorite product. it is lightweight and runs smoothly. it has a large screen and long battery life, making it easy for me to carry around. it is affordably priced and has excellent work performance.
Backlit keyboard, fingerprint unlocking, full hd display, excellent laptop, great value!
This laptop is fantastic. although it’s not a 'brand name,' it can upload all the information from my old laptop as soon as it starts up. it runs fast, connects quickly, and meets my needs. i really like it.
A delicate, simple, and lightweight laptop that is easy to carry and has fast processing speed. i really like this product.
Wow, the 15.6-inch screen looks vibrant, with powerful sound and loud, clear speakers. the performance is also faster, with no lag. i really love the full-size keyboard, the layout is comfortable, and typing is very pleasant.
The new machine has arrived with no quality issues. the startup process and customer service are also excellent.
At that time, i was looking for an affordable computer at the market. i checked the reviews, and they didn't disappoint me. i haven't encountered any issues while using this computer; it's very reliable, and the price is reasonable—absolutely flawless!
This laptop can not only run high-performance applications but also easily meet my needs. i haven't used the fingerprint recognition yet. the sound quality is good, but i prefer using bluetooth headphones because they connect smoothly. i highly recommend this laptop.
A very good laptop, beautifully designed, boots up quickly, runs windows smoothly, communication with the seller is excellent and very friendly, and most importantly, they respond to requests. the product is worth recommending, the quality is excellent, 100%.
Very happy to have bought it, really pleasantly surprised, fast, reliable, and full of energy. extremely satisfied!
Everything is going smoothly at the moment. it is fast, lightweight, and the battery life is quite long. i use it for studying, and it is very suitable for that. of course, there may be other uses that i am not aware of, but i am very satisfied with this purchase.
This machine is of very good quality and offers great value for money! it is very durable, runs smoothly, and has enough processing power to meet my needs. it's wonderful to find a computer that is affordable and fully functional.
I feel very happy and comfortable using this laptop for daily activities, and the screen has excellent color quality when playing videos and images. everything works fine when i connect it to a smart tv. this is a great laptop.
I am very satisfied with this computer. you can be sure it has done a lot of work, and even does it better. all the software and graphics card updates did not let me down when i first turned it on. i am very satisfied with this laptop.
I am very satisfied with this computer. you can be sure it has done a lot of work, and even does it better. all the software and graphics card updates did not let me down when i first turned it on. i am very satisfied with this laptop.
A great computer! this laptop is perfect for everyday work and leisure. if you need a high-performance gaming laptop, it is also an ideal choice. my games run efficiently and smoothly on this laptop.