SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's really perfect for those with limited space. For such a small machine, its performance is surprisingly excellent. There's almost no noise and the speed is really fast. I highly recommend it.
Great little pc for the average user. My mom is extremely satisfied with her birthday gift. She can surf yahoo news, play her puzzle games, and doomscroll friendface with no lag or trouble loading pictures.
Good seller and reliable
I've never owned such a pretty little pc, and yet it's really powerful as an everyday pc. Super value
I am so impressed with this mini computer. It's so small but powerful! Windows 11 worked flawless. It's quiet as well. I can hardly hear it. You will not regret this computer.
Great little windows pc. Purchased for my workshop to run cnc and 3d printer machines and no issues so far. Very quiet and fast.
I have no complaints, it has worked great for me, it doesn't overheat, and i am someone who works remotely and studies programming. I highly recommend it.
Suprised how well it works for the size, do recommend, value is great and has lots of storage. Perfect for an office computer.
Great little machine. Very fast and quiet. It sets up quickly. The size is perfect for my small computer desk. Great value for the money.
The system works good and there are no lags. Runs smooth, gives great refresh rate, and compact!
The mini pc is small, worked right out of the box. Really fast computer, a great processor.came with windows 11! It works, it's a little box. Happy with it so far.
Love this mini computer. So small you can sit it anywhere. Takes up a lot less space just plug it in and you're good to go. Runs very fast. Very happy with this purchase.
Great little machine. Very fast and quiet. The size is perfect for my small computer desk. Great value for the money.
I'm very happy with this mini pc and set up was quite easy. It takes up much less space but has the same power and programs as the tower models. The price is right and so far this has been perfect for my needs. No issues. Easy updates and starts up immediately.
I bought this mini pc for home and light business tasks. First, its compact size is impressive. It occupies very little desk space, fitting neatly in my workspace.the performance is solid. Does all my daily stuff-work docs, streaming, web - browsing-smooth as butter. Multitasks well too, no lagging.
The operating noise is low and the fan sound is not loud. Perfect for home use or light work. Reliable, small, and does the job well. If you need a small but high-performance PC, choose this product!
This mini PC surprised me with how powerful it is for its price. Everything runs quickly: web browsing, office work, videos, and even light games. The dual 4K screen works very well and remains quiet and cool. The manufacturing quality is solid, the WiFi and Bluetooth work well, and it's perfect for home or office use. Excellent value for money.
I love this! It's compact and perfect for traveling or if you don't want a hunky computer taking up space. I can store docs in the cloud or google drive to access anywhere. I love having windows 11 for all my document needs.
Very good mini computer. It runs windows 11 quite a bit fast. I was scare regarding wifi connection but works great. No temperature issue either. Great very happy.
Cool little mini pc. My first time, it's perfect for browsing and watching videos on my 4ktv. Everything worked fine.
I was really satisfied with this product. It shows excellent performance in daily use. I used it smoothly without any lag or heat issues for web surfing, streaming, and light work tasks. It has low noise, boots quickly, and is easy to mount behind a monitor. It's a great mini PC for both home and work use, so I plan to continue using it.
I've been using this mini pc now, and i'm really impressed. Once everything is set up, it runs fast and handles everyday tasks with no issues. For schoolwork, it's perfect - whether i'm writing papers, doing research, or jumping between apps, it keeps up easily.
Great little pc! Fast and quiet, with enough power for work, streaming, and multitasking. Dual display works perfectly.
The pc runs quietly, which is great for a living room setup, and its performance has been smooth for everyday tasks and light gaming. Overall, it's a reliable and efficient mini pc that works wonderfully as a media hub!