SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This laptop performs really well - super fast startup, smooth multitasking, and great graphics for both games and work.the screen is bright and clear, and the keyboard feels nice to type on. It runs quietly and doesn't overheat easily.
Great laptop. I use it for trading stocks. Has more than enough power for my purposes. Great value and easy to set up. Very pleased with the purchase.
I'm really impressed with this laptop. it's lightweight and easy to carry, but still feels sturdy and well made. the setup was quick and simple, and it runs fast with no lag for web browsing, streaming, and everyday tasks. the battery life is excellent-i can go most of the day without recharging. the screen is bright and clear, and the keyboard is comfortable to type on. for the price, it's an amazing value and perfect for work, school, or travel. highly recommend!
This is a great laptop for the price. i like it. overall it is quick and the specs are reflected in its performance.
So far so good. This thing appears to have a nice build quality, and is feature / port-rich. Came pre-installed with win 11, which is exactly what i needed.
Great computer! Light weight with all of the functions i needed. Holds a charge. Great price. It does every thing i want!
Great laptop.extremely easy to use.connecting to wifi quickly.graphics are super sharp.great value for the money.
Purchased for working with graphics and photos while traveling, as well as for studying, it copes with the tasks at hand more than adequately. Perfectly assembled, attractive design, bright and clear screen, no creaks or glitches, the weight is perfect. Definitely worth the money!
Fast, light and comfortable. I recommend it. It has value. Perfect for work use. I like it.
Great laptop! Easy to setup! I have had this computer for some time now and honestly. Great value i know normally laptops can be costly but this was decently priced. The screen is pretty bright and the laptop never overheated on me so i believe it's pretty durable
Great laptop. I purchased this for my younger brother. He likes it. He used it mainly to play online game. According to him, the screen looks sharp and clear. And the battery last long time. Happy with the purchase
I am really impressed with this laptop! The 15.6-inch display is bright and clear. It's lightweight, stylish, and the battery lasts surprisingly long. Perfect for work, study, or daily use definitely worth the price. Best for gaming as well
It's sleek, lightweight, and perfect for daily tasks like browsing, working on documents, streaming videos, and light multitasking. The display is crisp with good color quality, and the keyboard is comfortable for long typing sessions. I also appreciate the fast startup time and smooth performance for everyday applications. Battery life is decent.
Good laptop, especially for the price. The screen is great. I use it for school mostly.
I am very satisfied with the product, even better than I thought. after incident at customs The seller of the product responded to my expectations perfectly.
Everything arrived exactly as described, within the established timeframe, except for the exterior part where it appears to be plastic material while the photographic image suggests from its shape and certain edges that it could be metal material. Otherwise, the operation is correct, the processor is as described, and I am satisfied with the purchase. A note should be made for the lack of information on customs taxes that are charged because the purchase is not from a country belonging to the European Community.
It was a really good choice. Since i started using it, i find it super fast and comfortable. It's ideal for people like me who use the computer for work and study.
The laptop is very attractive, has a good battery, and a nice screen.
Very practical laptop that i use for my office work, very good quality. Compact and quite light, i highly recommend this product.
This PC offers excellent performance for its price, making it ideal for daily tasks such as working with Excel and PowerPoint, watching videos, and sending and receiving emails. It has suitable performance for such purposes and is still lightweight and convenient to carry.
It arrived within the estimated time, it lacks some GB for the actual value, and the USB ports are tight, but it still downloads quickly initially.
The computer's performance is very good, the design is elegant, video playback is smooth, used for office work, web browsing, very good use.
This laptop is excellent value for money. It starts up quickly, runs smoothly and handles multitasking without stress. The screen is sharp with great color reproduction, excellent for watching videos and making designs.
I was very pleasantly surprised by the price/performance ratio of this machine. The storage space and ram are really comfortable, and the processor is responsive. I bought it for office use, but it's capable of running games like league of legend without a problem. It's very good, so i recommend this product 100%!
This laptop is used for work purposes. This laptop was easy to set up. The battery life is good and it's easy to use.