SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All good
Thank you for the fast delivery. The box arrived without any damage. When I opened the box, the unit was shiny and very pretty. The included cable is also excellent. I'm not sure about the sound quality yet since it's been aged, but I think it should be good.
All good, thank you.
Love them very good quality!
It was a great purchase with a sound that exceeded my expectations and suited my taste perfectly.
All good, thank you.goods is ok for the money i paid
It makes an energetic sound, which is really nice!
Love these epz p40 in-ears! the 2dd+1planar hybrid drive delivers incredibly detailed and balanced sound—perfect for monitoring and hi-fi listening. vocals are clear, instruments sound natural, and the bass is tight without being boomy.
Fast delivery + good earphones = the best combination
Incredible sound! 2dd+planar+pzt drivers deliver amazing clarity and detail. Swappable 3.5/4.4 cables are super convenient.
Epz p40 exceeded my expectations. Clear, natural sound with good isolation. The replaceable cables are durable and useful. Comfortable, stylish, and sounds professional. Love it!
This is my first time purchasing earphones from this manufacturer, and they are very beautiful and I am satisfied with them. The packaging was excellent, with double protection of cardboard and air cushioning, so there were no dents or damage. The instruction manual also had Japanese text, which was very nice.
The sound quality of the 2DD+1 planar driver is excellent and has high resolution. Comes with 3.5mm and 4.4mm balanced cables for convenient use. The wearing feel is stable, and I am satisfied with its use as a HIFI monitor.
Fast delivery. The headphones arrived in 8 days. The headphones are demanding when it comes to amplification. With a powerful source, they reveal their full potential. Very deep bass. Clear and detailed midrange. High frequencies do not stand out too much. They are present but not overwhelming. Excellent balance for my hearing.
The first thing that surprised me was the overwhelming resolution created by this complex hybrid configuration (dynamic, planar drive, ceramic). There is a high-frequency extension unique to PZT (ceramic), while the thick low-frequency range created by 2DD provides a solid foundation. The sense of positioning is extremely accurate, truly a performance that does not fall short of being used for "monitoring." The support for 4.4mm balanced connection is also a very appreciated feature for DAP users.
Very nice iem and great package. The overall sound is well balanced, detailed and airy. The bass goes deep, is punchy and elastic. The mids and vocals are very clear. The treble is elevated without any harshness.