SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Easy to transport; the system is agile and fast; moderate thickness and density.
Good product best price for performance i hope only from the seller more attention to packaging it is bad and some damage to the box
Everything looks pretry good. many thanks to the seller.
Tablet pc is consistent with the seller's description, fast response, no lag, large memory, easy to operate the system. purposefully used for a period of time to evaluate, it is worth buying, full five-star praise!
The standby time is quite good, without playing large games or watching videos, there is no problem waiting for a whole day, it is really convenient. i really think it's good.
It took more than 30 days to arrive due to a holiday in china and the federal prosecutor's office in brazil, but it was worth the wait. high-definition screen, perfect speaker, good battery, and a very smooth system.
There's nothing to nitpick about standby time: say goodbye to the days of carrying a power bank, it's really enjoyable. other features: i play king of glory in my daily life, which is fast and not slow, with excellent picture quality, very comfortable, and a high win rate. hahaha
Display effect: very good running speed: also very fast photo effect: very clear battery life: there is still a lot of battery life after a day summary: the cost-effectiveness is still very high
The machine screen is large and clear enough, which is good for the elderly or personal use. the system is smooth and clear, and the camera effect is good. short videos are smooth and not laggy.
The package will arrive soon, and the tablet is very suitable for learning online courses.
It took me a few days to evaluate this phone. it runs very fast, the battery is durable, and it won't overheat. the display effect and pixels are very clear. if you like it, hurry up and get started
The body is light and thin, making it perfect for reading videos. The exterior design is pretty good, and the rear camera is also sufficient for taking photos. Personally, i think it feels very smooth to use, and the system experience is great. The stereo speakers are very awesome, and it is highly recommended that you start with them.
After testing it all day i have to say that i was pleasantly surprised by both its potential and its design. It is super thin and light, very comfortable to carry it from one place to another. It also serves me for work and entertainment issues for its powerful processor, good buy.
For the price it's quite decent + micro sd slot, 2 sim card slots
Great for reading e-books. Arrived in brazil in 2 weeks.
I highly recommend it.
This tablet fast and fun! Streaming is smooth, display crisp. Speakers loud, no headphones needed. Battery lasts 10 hours.
Hello. This is the first time i have a tablet and it's worth buying. I recommend this product and this seller. The product arrived in spain in 6 days.
"the tablet works well, let's see if it's durable. The delivery was fast, luckily i was at home to receive it. Excellent cost-benefit ratio"
Good quality design product fast shipping satisfied.
Good tablet running android 13. Works well and has good capacity.
Well, i bought several, they are of excellent quality.