SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good, received as described
Great hifi iems at this price! The hybrid driver setup is impressive—vocals are natural, instruments are crisp, and bass is not overpowering.
Good quality and works well!
P 50's 1 moving wheel + 2 moving iron + 2 flat plate 5 cells are arranged in the same price range and can be said to be luxurious. The combination of self-researched 10 mm moving wheel and two second-generation microplate units brings sufficient sound of information volume, making the cost performance very outstanding.
There is more cheapers iem in the market doing more than this
Very good.
The product arrived very well, exactly what I expected. I recommend the store, very fast but when it came to delivery to Peru, it took too long to reach the province.
Great headphones. I am very satisfied. The delivery was fast and without issues. Recommended.
They are super small and comfortable, the best IEMs in my collection, I don't need more.
Product very well packaged and excellent delivery speed. Five stars across the board.
Beautiful set, premium packaging. The sound signature is signature and slightly dark. I love it! Very detailed and impressive soundstage. My favorite iems in this price range by far! !
Great sounding iems, clear, detailed and crisp. Great presentation as well and they are very comfortable. Unfortunately, i had to pay taxes...
Ordered the custom version of p50. Customization process was straightforward thanks to the friendly staff. Packaged very safety and arrived swiftly. Great sounding iems, very bright but not shouty at all, details are crystal clear, with tight bass. Will listen more.
Amazing iem! Very well constructed, accessories are very nice, cable is perfect. It is comfortable and fits very good. The sound is amazing, very dynamic bass, nice mids and very detailed treble, it's very well balanced, seems like it's everything present and it has a wonderful soundstage.
These are the first iems i ever bought and i am extremely satisfied with them. Sound is close to neutral, bass is clear and punchy. Very premium packaging and extremely comfortable to wear for many hours. Can recommend.
Extremely nice iems. The total lack of pressure buildup makes it very comfortable for entire days at a time. Great midrange, nice treble that isn't too harsh, excellent bass tonality. The included cable is too short, too stiff, and the memory heatshrink is inconvenient, so i used my old blessing 2 cable and that's excellent. Seller shipped it quickly and it actually got here a day before the original estimate!
Absolutely beast of iems, i got both the cca hydro and the meze alba, these are way better in terms of clarity, and tuning while being really comfortable, they have a really natural soundstage which it’s something i appreciate a lot coming from headphones, with eq they are even more of a beast. As for gaming they are also pretty good, imaging it’s pretty accurate, i’m not an expert on reviewing iems but i defo recommend these. Only cons tho, would be the nozzle, be careful when testing your eartips, already got one stuck on my ear