SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received well.
Sound was better than expected, but the knob isn't too tight and its wobbly. Also the keycap puller gave the keycap a deep scratch on the first day, bummers. Other than that, keyboard is pretty good and i love it. Shipping was failed at flrst and took some time, but thats carriers fault.
Very good keyboard, 16 color modes, durable, very good sound, arrived in perfect condition and is very cheap for such a keyboard.
Top
It's very good. As soon as I received it, I changed the video on the LCD and uploaded it. The keyboard is pretty. The restringing seems to have a bit of tension, making it feel light and easy to play. It's a bit noisy, so it might be difficult to use in a quiet office. I plan to change to a low-noise marine shaft and install it for use in the office.
I've never had a better keyboard than this one.
Man these switches are the best sounds incredible
A really good product, i’m really impressed
I'm surprised, the keyboard is great. The materials, build quality, and appearance are excellent. I really liked it.
Good, great seller, accurate and good items.
Excellent keyboard, the best I've had so far.
Very nice and soft keyboard with lots of colors
The price is cheap and the typing feel is excellent. However, the TFT monitor is small, which is to be expected. It only has English and Chinese languages, but the settings were fine. The packaging was careful, but the box was dented, probably due to rough handling.
The keyboard is awesome. I love the design and the sound — 100% recommend. The design is really cool. Other keyboards in this price range all look pretty similar, in my opinion.
Very beautiful,
The best keyboard I have, 10 out of 10. The only issue is that the packaging was a bit damaged, but it's okay. The keyboard is amazing and cool. I recommend it; it's cheap and great, but the only issue is that you can't turn off the backlight.
It was there and everything was fine.
Product is perfect.item as described.fast shipment. Excellent seller!! !
Excellent, the keyboard is heavy and from the same company, the sound is naturally pleasant and the response is excellent. The one I got (F75 MAX) I recommend it to you.
No comments, the best keyboard I've ever used, and I've used keyboards from major brands!
Perfect for those who need to connect to multiple computers simultaneously.
It sounds amazing and is beautiful, planning on putting my own custom keycaps on it
The craftsmanship is good. I only used the pentagram keyboard, so this high keyboard feels a bit awkward, but I guess I'll get used to it...
everything works perfectly
I am from Peru, the order arrived well.