Product Details

Product Description:

RP-HK10UH is a 4K ultra-high definition pan-tilt camera, which uses a 1/2.8-inch CMOS high-quality image sensor, can output 4K ultra-high definition video with a ratio of 16: 9, and realize high-speed, silent pan/tilt operation and shooting objects in a large area with little jitter. It is an ideal choice for video conference, distance teaching and enterprise training.

Product Features:

● 4k Ultra HD screen display：Adopt a new generation of SONY 1/2.8-inch high-quality CMOS, which can realize the maximum picture output of 4K30 ultra-high definition resolution and record larger scenes

● 20x optical zoom lens：Equipped with 20 times optical telephoto lens, it supports the mainstream horizontal viewing angle of 58.7, which meets the restoration of real details in more scenes, such as video conference in large-scale hall and blackboard writing in stepped classroom

● HDMI+USB 3.0+LAN three interfaces, rich application scenarios：Compatible with all current mainstream video output interfaces, HDMI+USB3.0 can output 4K30 resolution at the same time, and LAN port supports full HD 1080P output

● Low light：A brand-new ultra-high signal-to-noise ratio CMOS image sensor can effectively reduce image noise in low light conditions. At the same time, 2D-3D digital noise reduction is applied, which greatly reduces the image noise. Even under ultra-low illumination conditions, the picture can still be kept clean and clear, and the signal-to-noise ratio of the image is higher than 45dB

● Signal transmission function of infrared remote controller：Besides receiving the signal of its own infrared remote controller, it can also receive the signal of consumer infrared remote controller and send it to the video conference terminal through VISCA port

● A variety of video compression standards：Different interfaces support YUY2, H265, MJPG and H264 video compression formats

● Multiple network protocols：Support ONVIF, SRT, RTSP, RTMP and other network protocols, and the network port supports POE power supply

●Multiple control protocols：Support VISCA (including VISCA Over IP) and PELCO P/D protocols, and support automatic identification protocols.

Q&A

Q:The quality of your products?

A: We are a professional company with quality assurance, two-year warranty, professional customer service, please rest assured to buy.Before the product is sent, we will strictly check the quality of the product

Q:Does it support dropshipping?

A: Yes, we are looking forward to cooperating with you, we have sufficient inventory, and we have good industry prices~

Q:What brand are you?

A: Runpu Shitong Technology Co.,ltc., was established in 2015 and is one of the leading product providers in the field of video conferencing in China. The company focuses on video conference cameras, omnidirectional microphones, video capture cards, etc. The comprehensive application and development of technology is a high-tech enterprise specializing in the sales and service of conference cameras, omnidirectional microphones, video capture and other products. Shenghua Shitong is a technology research and development enterprise. It has always been the company’s strategic policy to build core competitiveness with research and development innovation.

Q:Can I change my order info? Such as receiving address or item purchased?

A: Order info cannot be changed after being placed. Please cancel your order and place a new one if order info is incorrect. Otherwise your parcel is going to be shipped according to the initial order info.

Q:Why is my parcel returned?

A: That’s because receiving address or phone number being incorrect or the logistics company cannot ship to your address. Please reach out to our customer service directly if the issue persists.

If you are satisfied, please give us a five-star review⭐⭐⭐⭐⭐

If you have any doubts, please contact us~

Contact us

Address:1608, Unit 2, Floor 17, Building 2, No. 87 West Building Materials City Road, Changping District, Beijing

Sales Manager: 0086 18668833617 Alice Zhang

Skype: +0086 18668833617

WhatsApp: +0086 13552206410

QQ: 1037416237

WeChat: +0086 18668833617

Item Specifics

Brand Name:

Runpu

Zoom type:

Optical zoom

Megapixels:

2 MP

Whether or Not 50Vac or 75Vdc or Higher:

Yes

Zoom:

20x

Origin:

Mainland China

High Definition:

2.0 Megapixels

High-concerned chemical:

None

Lens Quantity:

Single Lens

Supported Operating Systems:

Windows XP

Supported Operating Systems:

Windows 7

Supported Operating Systems:

macOS

Supported Operating Systems:

Windows 8

Supported Operating Systems:

Windows 10

Lens (mm):

8-32mm

Power Supply:

Normal

Style:

Dome Camera

Connectivity:

RJ45

Installation:

ceiling

Installation:

Normal

Installation:

Wall Mounted

Scene:

Indoor

Certification:

FCC

Certification:

RoHS

Shell Material:

Plastic

Color:

Dark Grey

Movement Range(Tilt):

-10°-180°

Model Number:

RP-HD10UH

TF Card:

None

Audio Output:

None

Power Consumption(W):

12V

Sensor:

CMOS

Sensor Brand:

Sony

Operating Temperature:

-10°-60°

Viewing Angle:

75°

Movement Range(Pan):

0°-360°

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://techtreasurstore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Reviews

(11 reviews)

Write a Review

* Name

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* Message

Verified Buyer

J***z

7 Apr 2026 00:00

It's the second camera and everything is excellent, recommended seller, everything great 👍🏼

Verified Buyer

Customer

2 Apr 2026 00:00

I ordered white, but received black. Since all Mac addresses are the same, you cannot use more than one device on the same network. The network is being used by dividing it into subnets. It is possible to use more than one device simultaneously without a network connection.

Verified Buyer

Customer

18 Jan 2026 00:00

Wonderful image, perfect zoom and focus, meets what it promises.

Verified Buyer

M***z

23 Dec 2025 00:00

Fastest delivery 🚚 in Brazil 🇧🇷 left on the 17th and arrived at my house on the 22nd in Bahia by the carrier J&T Express.

Verified Buyer

i***s

16 Dec 2025 00:00

Perfect.

Verified Buyer

i***s

14 Nov 2025 00:00

Very good quality, great cost-benefit ratio.

Verified Buyer

B***r

6 Nov 2025 00:00

Very good to me

Verified Buyer

H***g

26 Oct 2025 00:00

Very good seller, very serious and attentive to the customer. Very fast shipping and received quickly. I am on Reunion Island, less than 15 days. I have already ordered several times with them!

Verified Buyer

Customer

24 Oct 2025 00:00

Meets the needs of my church, very good, I highly recommend!

Verified Buyer

Customer

2 Oct 2025 00:00

Excellent seller, very good service, recommended. The camera is very good, satisfied.

Verified Buyer

d***a

25 Jun 2025 00:00

The product is excellent and of high quality, the seller is top-notch. I purchased 2 cameras on different days; the first camera has already arrived, now just waiting for the shipment of the second one. Once it arrives in Brazil, the new stock will be available. I recommend this seller to everyone, you can buy without worry.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

Runpu 4K30fps 20X Optical Zoom AI-Tracking Ptz NDI Camera HDMI LAN POE Live Streaming Broadcast Video Conference System Camera

SHIPPING

How do you ship packages?

Do you ship worldwide?

What about customs?

How long does shipping take?

Do you provide tracking information?

My tracking says “no information available at the moment”.

Will my items be sent in one package?

RETURNS

Order cancellation

Refunds

Exchanges

Write a Review

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