SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Repurchase since the previous one really met expectations.
I installed it and it works very well. The built-in speaker sounds very loud and is clearly audible.
It works very well, good image quality. I'm really, really happy with the purchase, I think I'm going to buy another one for my other house!
Perfectly suited for indoor use, clear image
I am very happy with the purchase.the camera is well made and easy to set up.the video quality is excellent.will definitely buy again for use in other parts of my home.highly recommended!🙏💯
Highly recommended! Please note that it's important to get a high-quality product. I bought 3 cameras and wish I had bought more. The camera is high-quality, has full app functions, and is convenient and easy to use.
Good quality image, I've already tested it. The seller deserves praise because I received it before the deadline. Awesome! I'm already testing the camera, it's amazing. You can buy without fear, I recommend it.
Good video quality and working perfectly. I suggest this one.
The image quality is good and I am satisfied with purchasing two cameras at a low price. The downside is that, as mentioned in other reviews, the camera's direction adjustment response is slow and the app connection takes a bit longer. Another downside is that ads appear every time you open the app. But there is no problem using it at all and I am satisfied.
Fast delivery, this is the 5 cameras i have purchased for my family & friends. Easy to install & photo is very clear
Easy set and connection.. This is my second camera.. only thing to advise is that separate cloud subscription is required for each camera (only £2 month for the cheapest package) Sim card recording is also available
It's clear and works well, but there seems to be a bug where the top camera moves a short distance but still goes all the way around. Also, there are six red lights that come on at night, which makes my child scared, but other than that, it's good.
Easy to set up, the USB cable is long, making it easy to place the camera near the router for installation. Comes with wall mount and plugs into the mains.
It's great, I tried it and the shooting quality is superb.
Very satisfied, this is the second one I've bought. The only thing is that if you want to store it, you have to pay extra. Other than that, everything is fine. Recommended, good resolution.
Excellent camera, it has a motion detector and notifies you through the app, the night vision is good and allows recording in the cloud.
Everything was fine but it took some time to connect to the Wi-Fi; it would restart every 5 minutes, but then it worked well.
It works perfectly, good image, two cameras, one fixed and the other you move from your phone, speaker and microphone and night vision, comes with a long cable, 3 meters, I am delighted.
Camera as in the picture, works really well, I've ordered several times already, before this there was something else that I wasn't satisfied with. I recommend it.
Very good image quality does the job for monitoring a room with a dog or child and an intrusion. Consider subscribing or using an SD card for recording.
DELIVERY VERY FAST PRODUCT COMPLIANT SO NEW ORDER AT THE BEGINNING OF THE YEAR TO EQUIP THE REST OF THE HOUSE I RECOMMEND
It has been very easy to set up and the App works very well. The fact that it has two cameras allows you to monitor the room perfectly and it can be placed both on a tabletop and on the wall mount it comes with. The night vision is good.
I love this camera , so good .
Just perfect for monitoring back yard when kids playing in the pool or anywhere around house as long connection to internet thanks aliexpress ❤️
The camera arrived quickly, I'm already ordering a second one. It works well. The picture quality is really good! Night photography too!