SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great for the price it has
Top
Package was dispatched timely and was well packaged. great thanks to the seller
Good!
Thank you
The delivery was very fast. i have been using it for some time and the quality is excellent. this is the second product i have purchased from this brand and i will buy it again
I really like this nice bracelet. thank you
I like this product very much!
Good product. not bad. i like it
The logistics arrived in about 7 days. after using it for a while, i found that the quality is very good and the battery can last for a long time. i recommend purchasing this cost-effective product
This product is of excellent quality. i have been using it for a while. once, i accidentally dropped it into water, but it had no effect at all. i highly recommend it
Not bad. it's cheap and of good quality. i really like it
The bracelet is a bit too long.
That's right, i bought it as a gift for my mom, and she really loves it.
Very nice watch, thank you.
The delivery arrived on time as instructed. the product is useful, durable, and offers good value for money. i am satisfied.
Nice quality
It is definitely an excellent tool. it's very thin and light, but its manufacturing quality feels great and it's definitely worth the money.
To be honest, due to some negative comments in the product review section, i'm hesitant to purchase this product. however, the truth is that i only realized how good this product was after using it myself. both the effect and the function are excellent. i recommend them.
Compared to others, even much more expensive ones, they go unnoticed and meet the specifications 😊
This is the third watch of this brand that i have bought. The quality is very good and i will recommend it to my friends
Great watch, very small and has everything you need.
Thank you! Received it. Haven't tried it yet.
It works well and is surprisingly thin
It was smaller than i thought but it was perfect for my daughter she loves it