SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received this watch in 12 days despite a promised delivery time of 10 days (thanks to Aliexpress for giving me a €2 coupon as per their regulations). As for the seller, it's a shame they didn't understand why I was asking for €2, as I wasn't sure if it was the seller's responsibility to refund via a coupon or directly from Aliexpress. But anyway, it's a nice watch ⌚️
Everything went great, would gladly do it again.
Excellent watch for men.
Very surprised with the quality of the product. i had my reservations, given the competitive price, but the product is new and original, and it works perfectly as of today. yes, the product description should be changed, because everything is perfect :)
I love my smart watch thank you very much i appreciate it
All good
Very beatiful design, looks soo good.
Love this watch i recommend it. For anyone
Super product for the money 💪 💪 💪 😉
Excellent product, incredible quality! It arrived perfectly.
Excellent, perfect, just like in the picture, very good seller
Satisfied with the delivery time and product quality.
Good sealer, good price
I recommend buying it, the battery life is great, the performance is excellent, several high-quality programs are included, I will buy more to give as gifts.
Super satisfied, arrived very quickly, excellent seller deserves my respect,
Good
L am happy, it is a super high-endwatch, i recommend it to the 100%...thank you very much, for sure l willbuy another 🎁 🎁
very good, 100% recommended
The golden mesh belt is very good, and the communication with the seller is smooth. 👍 👍 👍
Received. But my disappointment is that the watch does not have any feature like always on display as advertised. Besides, the available watch faces are below my expectations. Nonetheless, it works fine.
Best smartwatch experience! Highly recommended ⭐ ⭐ ⭐ ⭐ ⭐ I am writing this review after using the watch for 10 days. The delivery was super fast, and the seller double-checked the product before shipping. The packaging was also very special and secure. The always-on display looks amazing. The best part is the bluetooth connectivity logic, which works exactly like an apple watch. Even when connected 24/7, if i answer a call on the watch, the audio is on the watch. But if i answer on my phone, the audio stays on the phone. This is a very smart and convenient feature! I am very satisfied with this purchase. Everyone can buy this watch without any hesitation.
This smart watch is great. I used it for two days, and it far exceeded my expectations. It's really fast. Battery life is very suitable for my lifestyle. I can't find anything wrong with this watch. In my opinion, this is perfect.you did a great job with this watch. Keep up the amazing work! !
Spectacular is really good. Excellent quality. I 've been with him for three days and i'm happy.