SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much for the versatile smartwatch. The large-capacity battery of 1100 mah provides an excellent user experience and greatly reduces the frequency of charging. Making it very convenient. The watch is also waterproof. Rich in functions, including built-in compass, bluetooth calling, flashlight, bluetooth calling and information reminder sports mode, health monitoring and many other functions, this smart watch has a very high cost performance and is exactly as described. Am very satisfied with this product This is 100% original Very very good quality 👌 👏 👍
It's beautiful.
There is no charging cable. How could this happen?
very good product
Excellent product
Excellent quality watch, I have never seen anything better than this one. Anyone who buys it will not regret it; you can be sure that the watch is top-notch and offers great value for money.
What a great watch. love it. battery is really really good. using from last 4 days and still 70% left.
Good quality product Fast seller and committed to the customer. Congratulations.
Package arrived earlier than expected. Standard packaging. The product looks very good! The display is large and bright. The touch is very responsive. Now I will have to test it thoroughly. Unfortunately, the blood pressure measurement is missing, which I had in the previous model. There is only heart rate, oxygen, and sleep monitoring. In return, there is a compass that seems to work excellently.
The quality matches the description, they look great, diameter 53 (look better on a large hand). There are doubts about IP68, but I haven't tested it yet. For this price, the quality is actually quite good.
Nice, it works very well. For now, top!! !
nothing to say about this watch just perfect
It met expectations, excellent product, highly recommended.
Excellent quality and great battery life.
Good looking, battery last very long