SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great
Neutral
Nice watch. Looks better in person than in the presentation! Everything works.
It was a gift but I'm very happy with it.
The watch meets expectations. The product matches the description. I compared the main measurements such as heart rate, blood pressure, and oxygen with other devices, and in my case, the deviation in the readings is small. The display is readable, and the battery lasts a long time. The app is the weaker point. Some measurements, such as glucose, require some effort to unlock their readings on the watch and phone, and it takes some time for everything to work properly. I did not receive any help from the seller; they did not respond. Delivery was fast and well-secured. Overall, I recommend it.
Great watch. Came quickly. Measure quite accurately cr. Pressure, small error. I continue to test.
Delighted with the purchase. I come from another brand and model, and i have discovered a new world with this device. The connectivity, the os, the fluidity, the options, the design... and the price. A 10 for now. The seller has been quick and without incidents. Perfect.
Everything arrived in good packaging, the watch is nice, earlier than the stated delivery date, I recommend buying from this seller 👍
The product arrived on time and was of good quality; I was very satisfied.
High quality products! With excellent amoled screen and perfect system, it has many things and is very complete.
Everything is 100% good, the watch is super good, tasteful, packaged in an elegant box, accurate measurement, convenient and simple! I recommend it!!
I liked everything and what is interesting after the calibration shows the same thing as with the cuff
Quality of item good. Software has lots of functions. Delivery quick considering xmas order.
This watch is advertised as having a compass and altimeter and it's a lie. I'm very disappointed because i had a real need of the altimeter. I regret this purchase.
A watch that I had expected more from, it does what I ordered it for but don't expect extras....
Beautiful watch and it arrived quickly with very good communication with the seller. I will leave additional comments when I charge it and configure it. It came in perfect condition and very well packaged. Thank you, recommended seller.
Good product, I liked it👍
The communication with the smartphone doesn't really work properly, only partially, but what I wanted the smartwatch for works to a large extent, so I'm keeping it. Other smartwatch brands were much worse.
The watch looks great. Many functions, pairs with the phone without any issues. I recommend it.
Very pleased with appearance, looks amazing, all functions work
I just got this watch, and i'm loving it so much! It was easy to pair with my samsung. I am easily able to read my messages on my watch and was able to easily customize the watch face with a photo. It's been great with tracking my steps as well! I can't wait to try all the other features. So far the battery has been amazing...its been 2 days and it's not even halfway down! Amazing!
This is incredible. Wonderful watch. It arrived in excellent condition, its packaging very well protected. Everything just as they show it on their sales page. Now to use it.
A great device with many features. Easy to use and well explained. A very good purchase.
Good
Works as described