SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It would be nice to add a feature that only releases steam when pressed~
Perfect, I recommend it. Very stylish and functional.
lightweight and easy to use
I received the goods recently, the box packaging is very intact, all the items inside are complete, I really like it, the price is also very good, I recommend everyone to buy.
Wow! I use this steam iron at home and on the go, and the results are amazing. It heats up in seconds and irons clothes in less than a minute - which surprised me. The capacity of the container is sufficient for a large number of clothes, and the HD display allows for clear and comfortable temperature control. I give it a 10 out of 10, it's fantastic!
I'm happy with my purchase, it irons really well, heats up quickly and, most importantly, I bought it for this reason; it doesn't leak water when ironing.
It's very convenient to travel with this! This small ironing machine does not take up space, and the steam output is extremely fast. Although the water tank is not large, it is completely sufficient for daily laundry needs. The steam that comes out of it works well. Even if you need to boil more, adding water once halfway through is simple, no problem at all. For me, I often have to deal with temporary situations, and this portable and efficient device is what I like.
I love this machine. 🔥💖 A great product at a reasonable price! I just received this, and this little iron helped me organize my cute dresses and make them look brand new. I love the speed and perfection. This combination of iron and board is the best I've ever used! Honestly, I'm very excited. It won't damage your clothes.
It heats up very quickly and wrinkles disappear quickly. I am not an experienced ironer myself, but it is easy for me to complete this job. It's also a bit lightweight, so it can be great for traveling. The design is simple and the quality of use is very high. The attached ironing board is very useful, the quality of the storage package is very good, and it feels very comfortable. It has many different modes and is easy to switch; You don't even need to read any instructions. Open the box and get ready, it's very intuitive!
I really love this product. It heats up quickly and is easy to operate. The right size makes it not easy to feel tired. Its design is stylish and practical, with a more fashionable and modern purple design. The long power cord makes movement during use more convenient, with high efficiency, fully meeting the results of the promotion. It is also equipped with a base to ensure safe placement. What satisfies me most is its screen, where you can clearly see and easily adjust the different material levels suitable for garment sizing. Highly recommended as an option for daily use.
The shipping speed is fast and delivery 3 days quicker than expected time, good quality! The machine has a good texture, high usage, large mist amount, good jump removal effect, not less than 3 minutes, the lines are flat and clear. Additionally, it's excellent portability, convenient to carry on trips, it's small, easy to collect in the suitcase compartment, it can rotate the head without taking up much space, and the ironing is clear. I'm very satisfied! Recommendation to buy!!!