SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good suction, 2 speeds, better than those in pistol shape, I recommend it.
The box arrived dented, but it worked! I ordered a different one before that wouldn't turn on, so I returned it, and I'm finally happy that this one works!
I bought it for about 7,000 won, and it performs exactly as expected for the price.
I was worried about the performance before buying it, but it's a bit weak for use in a car, so I think it's understandable given the low price. The quality is good for the price!
It works very well and has really strong suction power.
Works without any issues.
I hope it's good even though it hasn't been used yet.
I bought it to use for simple cleaning... I've tried other mini vacuum cleaners... but this one seems to be the best among them. It's not loud and has a good grip. I am willing to repurchase~
Without expectations. I placed an order. Looking forward to it. That's strange. Very. Excellent
I bought the same product, but it seems like they're selling defective items here. It's cracked on the side, allowing air to leak, and there are marks from broken pipes. The motor's sound is also noticeably weak.
I've been buying this for a while now. It's my mom and grandma's favorite vacuum cleaner.
It's fast!
Easy to use, repeat purchase.
Good
Looks nice only for light dust
It's very small and short.
The performance is top-notch for the price. No regrets at all. Definitely buy it. Perfect for cleaning hair on the bathroom sink.
for the price excellent quality, super good power very useful
Only 2 speeds for vacuuming light and small items
The vacuum cleaner arrived quickly; the box was wrinkled but everything inside was intact. It sucks in dust very powerfully, I like it and am satisfied with the purchase.
Absolutely love it!
For this price - good enough. Do not expect powerful thing, it's just ok for some light cleaning
It's a good product~~
The box arrived a little damaged and the battery was discharged, but otherwise it's fine, it works well and comes with all the accessories.
Good product, but the air suction is not strong at all.