SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good laptop, works quickly, holds a charge well, lasts a long time.
It is very fast already install several programs and it was very fast the installation of feel very good the keys are very soft the image of the videos is very good only the speakers are heard a little low but it is solved with speakers or headphones in general it is very good. I put a low rating on the shipment why it said it arrived in 7 days and arrived almost in 3 weeks although that is not the fault of the seller but of the parcel.
I just wanted a laptop that i could code with and do a couple of tasks. Just removed from the box, i was immediately very surprised by how much everything was of good quality. I never have to worry about the drums draining. It's also surprisingly fast. It's perfect if you need a laptop to work or to write codes like me. I highly recommend it.
He arrived in brazil quickly within 15 days. But he was at customs for a while even though i paid the tax on the same day i got the notice. Still worth it, for the sake of cost-effectiveness. Everything works according to my needs. It's super sweet and super light. Easy to carry. The packaging is nice and not wrinkled.
Not bad. I just need a computer lately. This is recommended by friends. That's enough. It is mainly used for the implementation of drama. The picture is very clear. The laptop is good.
When i received the product and tried to use it, every time i ran and used it, it was simple and fast, without any lag, and the connection with wifi was perfect.
Used with a keyboard and mouse, you can easily handle some work and read anything on the screen. This tablet is really good, with excellent battery life and screen.
Let your brother go to college to take him, the memory is enough, the boot speed is fast, usually play very fast games, do not get stuck at all, appearance is simple and generous, likes it.
A great laptop. The screen is bright, flies in all ordinary tasks. Very happy for that kind of money.
I use it for daily entertainment and everyday use, and it works well. Having a high-quality storage space in windows 11 is worth it if you only need to use your laptop for a short period of time every day.
Booting is very fast, the system works stable, the battery is durable, the screen is very clear, and i am very satisfied with the shopping experience. Characteristics material: the feeling of color is high-end, high-end atmosphere, low luxury. The screen is very clear, the resolution is high, the work is not interrupted, the price is high, it is worth it to recommend buying!
The computer is powerful and runs smoothly, making it easy to cope with the demands of office entertainment. The high-definition screen has delicate colors, long-lasting battery life, and a thin and portable design to enhance the user experience. The heat dissipation system is efficient, does not heat up for a long time, and the comprehensive cost performance is outstanding, making it an ideal partner for efficient life and work.
I just wanted a laptop that i could code with and do a couple of tasks. Just removed from the box, i was immediately very surprised by how much everything was of good quality. I never have to worry about the drums draining. It's also surprisingly fast. It's perfect if you need a laptop to work or to write codes like me. I highly recommend it.
Old laptop died and we needed a new one. We went with this and it has been great so far! The battery lasts long, it connects to the internet fast and runs smoothly. We bought a new one so condition as perfect, the speakers sound good! No complaints on storage either!
This is the perfect computer for my users, works well, the right screen size.
My budget is limited, hahaha~ the screen is so large, and the weight is decent. Usually, i listen to online courses and take some photos and videos, but i haven't taken any photos yet. I don't know if it can be moved smoothly. After much comparison, i chose this one with high performance~ and it also has a small keyboard that is very convenient~
The price is cheap and satisfactory. The quality is good, the weight is light, the internet is fast, the driver's button, do not touch it is comfortable.
This price can buy this computer, very good, no jam, no color difference, very satisfied
No problem for acceptance after receiving the goods. The computer starts smoothly, the pigment value is also excellent