SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice computer for daily entertainment, got this for my kids for browsing internet watch video, big screens ,good resolution, nice looking, good quality, good price, good enough for daily use, overall my kids love it
This laptop is a great product for high school students. I bought it as a birthday gift for my nephew, and he really liked it! It took less than 5 minutes to set up, and everything went smoothly. The battery life is over 4 hours, and there is no lag at all even when 20 tabs are open simultaneously. This product is perfect for students!
I'm really impressed with this laptop. It's lightweight and easy to carry, but still feels sturdy and well made. The setup was quick and simple, and it runs fast with no lag for web browsing, streaming, and everyday tasks. The battery life is excellent-i can go most of the day without recharging. The screen is bright and clear, and the keyboard is comfortable to type on. For the price, it's an amazing value and perfect for work, school, or travel. Highly recommend!
I love this laptop! I bought for my daughter's homeschooling , it's super light weight , the sound quality is good , it loads pretty fast , super easy to use and navigate , but it works great and is pretty cool. Overall the quality is great for the price !
The laptop has completely exceeded my expectations. it runs fast, smooth, and handles everything i throw at it - from browsing and streaming to multitasking and light gaming. overall, this laptop offers excellent performance, a sleek design, and unbeatable value for the price. i'm really glad i gave it a chance - it's a true hidden gem!
This laptop features a high solution display and long battery life. Loved the comfortable keyboard and touch pad, also very light weight so it's easy to carry around.
Works great right out of the box. Fast, smooth, and perfect for everyday use and gaming. Definitely worth it!
I've been needing another laptop for awhile since i needed to separate my personal computer from my business needs. I've been very happy with this laptop so far. It runs smoothly and starts up fairly quick. It has the space i need along with the processing speed to keep up with the work that i do. Overall, great purchase!
Overall, I am satisfied with this purchase. The product performs its functions well and the quality is excellent for the price. Installation and usage were simple, and so far it is working as expected. I would recommend this product to anyone considering buying it.
The display is bright, clear, and offers excellent color quality. I also love the comfortable keyboard and touchpad - very responsive and great for long typing sessions. The fan cooling system keeps it running cool and quiet even after hours of use.it's lightweight, durable, and perfect for travel or everyday use.
Very convenient! Fast
My 10 year old wanted a laptop because his older brother got one last year. i didn't want to buy anything expensive for his first computer, so i picked this out with the help of a friend who works on computers. he said this was the way to go! and he was right. this has been a very simple computer for my son to use...a great computer that he loves!
Simply put, a terrific buy and error free experience thus far. The screen is ultra crisp and clear.
I love this laptop! packaging was good with no damage. the case feels sturdy and the keyboard feels like most any other keyboard. i've watched many videos on youtube which presented clear with no lag or blurriness. the screen quality is actually better than the laptop i had previously. i couldn't be happier, especially for the price!
I enjoy the simplicity of using this laptop. You can use it to stay ahead of bills or to run a business.
It delivers strong performance for the price. The processor and graphics handle multitasking and gaming smoothly without overheating. The display is bright and sharp, making videos and work feel comfortable. Overall, it's a solid laptop for productivity and casual gaming.
Windows 11 English version. Keyboard stickers included. Instead of the ordered 256GB SSD, they sent a 480GB one. At first glance, everything seems fine.
It's been working well so far; the battery life is excellent, it doesn't run out of power, it's not heavy, very handy if you're working in public spaces.
This laptop has handled every thing i have thrown at it with ease. the laptop itself came in handy when i was sick as well due to being able to do while in bed. overall great buy! and quiet as well! the wifi is great, lasts a long time on a charge, no overheating during hard playing it's a powerful laptop and the resolution is amazing.
The laptop arrived in perfect condition and all functions work very well. The screen is clear and bright, and the speaker sound quality is surprisingly good for a laptop. The performance is smooth during daily tasks, and the build quality feels sturdy. Overall, it's an excellent product and I'm very satisfied. Highly recommended!
Very happy so far with this laptop. It's been used daily for business. The battery lasts a few hours without being charged. I like the keyboard for typing as well as the camera for telehealth.
I absolutely love this laptop. Very impressed with its operational and processing speed. Iwas looking for such laptop for my office work for long time and found a hood one with this.i have used it for viewing and editing business work documents, and browsing the internet. It's convenient to transport due to its smaller size and fits comfortably in a travel bag,also think it's competitively priced as it's of high quality. I would recommend it for anyone without hesitation
I'm really happy with this laptop! It's fast, lightweight, and perfect for work, studying, and streaming. The screen looks super clear, the battery lasts a long time, and it starts up quickly every time. I also love the sleek design - it feels modern and professional. Definitely worth the price and perfect for anyone who needs a reliable laptop for daily tasks. Highly recommend!
I bought this laptop as a birthday gift for my son, and he really likes it. The screen is very large, so my son played car racing games on it and it runs very smoothly. Overall, the quality seems good.
This laptop is perfect for my home office use. The screen is excellent for watching videos or working on photos. It's quiet, fast, and offers excellent value for money.