SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My kid love it ,not stuck middle of the game. this laptop has a sleek, slim design with a clean silver-gray finish. the keyboard layout looks solid, and the screen seems bright and clear. overall, it's a decent, modern-looking machine.
Very good laptop, fast and easy to use. Keyboard and screen size are both comfortable to use.
Overall, i'm happy with this purchase. The product does what it's supposed to and feels well made for the price. Setup/use was straightforward, and it's been working as expected so far. I'd recommend it to others who are considering it.
It's a lightweight laptop, so it's really easy to carry around, which makes me very satisfied. Whether you're moving it from the living room to the bedroom or taking it out for a trip. The screen is really clear too. I mainly use it for document work or communicating with friends and colleagues, so as long as it works smoothly, this product is perfect for me.
I needed a new laptop to play simulations. The game loads much faster on this laptop than on my other one. It's very easy to set up the laptop. I recommend this laptop for gaming!
I use my laptop for writing, sending emails, video conferencing, and searching the internet, and it performs all these functions very well. The price is also reasonable.
I bought this laptop for my fiancée so she could play her games, and she loves it. It's very fast, and she can't put it down. It's definitely worth every penny. Great sound, high quality, very large so it's a great design, bright, and the setup was easy.
I bought this laptop to work from home. this laptop works very quickly, efficiently, and gets the job done. i would recommend this laptop if you work from home, even if you just want to use it for personal use!
This laptop is perfect for everyday tasks. Thanks to the ample memory and storage capacity, you can handle web browsing, streaming, document work, and more quickly and efficiently. The screen is clear and Windows 11 runs smoothly without any issues. The performance-to-price ratio is excellent.
It works a treat! I bought it for my business, and it works so well that my wife has kept it for her work.
I recently bought a laptop, and i couldn't be happier with my decision! the performance is exceptional: fast processing speeds, smooth multitasking and an impressive battery life that lasts through long work or study sessions. the sleek design and lightweight build make it perfect for carrying around, whilst the display quality is crisp and vibrant.
I love my new laptop; it's a huge improvement on the one i had before. So far, everything's working really well! The screen quality is excellent, and there's plenty of storage space for my films and tv programmes.
The laptop meets my expectations. it's very fast and i had no trouble setting it up. a good product at a good price.
Installation is easy, the cost-performance ratio is excellent, and the memory capacity is ample. I really like the sound coming from the speakers.
I bought this laptop mainly for everyday use and light gaming. No matter what task you perform, it will be handled smoothly without any stuttering or lag.
It's honestly one of the best everyday laptops i've come across in this price range. From everyday productivity to modern ai-assisted workflows, this machine hits the right balance of power, portability, and smart features.
This laptop works really well for daily tasks. It's fast, easy to use, and has a good battery life. It's perfect for work, school, or browsing. Overall, great value for the price!
I picked this laptop for my dad, who's retired and loves to watch documentaries and play chess online. He's always been hesitant about new tech, but this laptop's user-friendly system made it easy for him to get the hang of it. It's also lightweight, so he can move it to the balcony when he wants to watch documentaries in the sun. Now he spends hours every day playing chess and watching his favorite shows, and he says it's the best retirement gift he's ever received.