SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's worth buying. it is quite lightweight and the operation is also very smooth. the storage capacity is also good, very suitable for my mother, she only uses it to surf the internet and occasionally watch youtube. so far, i haven't encountered any problems.
Fast logistics, fast delivery, and easy to use. the price is beautiful. highly recommended purchase, definitely worth the money
A great mini host with exquisite and compact appearance that doesn't take up much space, full of explosive performance, smooth multitasking for office editing without lagging, silent and low-power operation, smooth and stable system, excellent heat dissipation, full battery life and energy efficiency, making home work creation super worry free!
Highly recommended! daily office processing is stress free, and the system responds smoothly and quickly. the whole machine is compact and exquisite, and it doesn't take up any space on the desktop! a very perfect small computer
I tested my computer this morning and it runs smoothly without encountering any problems. very good product. this is my second purchase and both computers are running well. i will recommend it without hesitation. because it's really useful
This computer is compact, fast, and fully functional. it runs quietly and does not generate too much heat. it's a great little computer
If you pursue powerful performance and portability, this is definitely a good choice. I like this type of computer that can be carried around and used anytime, anywhere. And its price is also very reasonable.
Mini computers are perfect for connecting to computer monitors, and all streaming media playback is smooth. The program opens quickly and the wifi speed is also very fast.
This mini computer is easy to install, runs smoothly, and can easily handle various computer tasks. In short, this is a fantastic product.
If you are looking for a high-quality mini computer suitable for watching movies and online tv shows, we recommend considering this product. It offers great value for money, saves space, and helps you save both money and space.
The configuration is great, the price is reasonable, it is quiet, runs well, and the speed is very fast. I really like it
Use it as a private game server. Running flawlessly
That 's great! Its performance is sufficient to meet daily usage needs, compact and stylish, and it is completely stress free for watching movies, working, and playing daily games, providing excellent value for money.
Great! The machine runs very quietly, with very little noise, good heat dissipation, fast response speed, and smooth running speed. The computer is very good to use.
There is no lag in my daily work, and this computer has brought me an excellent user experience. I really like it.
This portable host is great, with a small and exquisite size, easy to carry without burden, strong performance, smooth operation, and convenient travel, entertainment, and office.
This mini host is compact in size, saving space and making it perfect for users with limited desktop space. It can also easily integrate into various office or home environments. And its speed is very fast. It was a great purchase for me
I am very satisfied with the appearance and performance of the host, with fast running speed and no lag when handling daily tasks. It's a great computer
This is my first time using such a small host, and the results exceeded expectations. Very satisfied with this shopping experience.
I really like it. This computer has brought me an excellent user experience