SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this laptop to write on! So far, I'm really satisfied with it. It's comfortable to use, lightweight, and the price isn't too high! The quality is excellent, the performance is good, and it's easy to store!
I like this light and thin laptop. The power-on speed is very fast, and the configuration is quite good. The screen image quality is also very clear, which is a very practical computer.
I bought this laptop as a birthday gift for my son, and he absolutely loves it. The screen is very large, and when he played a car racing game, it ran smoothly and flawlessly. Overall, it seems to be of good quality.
It's lightweight, stylish, and the battery lasts surprisingly long. Perfect for work, study, or daily use definitely worth the price. Best for gaming as well
I ordered this laptop for my wife, and she really likes it. I am using it for work-related tasks and am very satisfied. Lightweight and portable, smooth operation for web surfing, streaming, and office work. The battery also lasts longer than expected. I am very satisfied with the purchase.
I am really impressed with this laptop! The display is bright and clear. It's lightweight, stylish, and the battery lasts surprisingly long. Perfect for work, study, or daily use definitely worth the price. Best for gaming as well
This laptop offers excellent value for money. Lightweight and stylish design, also easy to set up. The screen looks clear and bright. Perfect for everyday tasks, web surfing, streaming
I really like computers that are light enough to carry in a bag and ultra-fast. This is exactly the product I was looking for when I need to work outside the house. The speed is really fast and very excellent.
Its design is quite light for its size, and one of its best features is its battery performance. I think i've found just what i was looking for to be able to carry out all my activities, both work and daily.
I got the laptop and it has been a great choice for everyday tasks at a great discount. The screen is bright and clear, making it perfect for browsing, streaming, and getting work done. The thin bezels give it a sleek and modern look, and the visuals are immersive whether i'm watching videos or editing documents.
Looks good, will test it and give a fuĺ review
I bought this laptop for light office work, gaming, and surfing the web. It does everything perfectly well. The processor seems powerful, the memory is sufficient for normal use, and the computer seems quite robust.
I am very satisfied with this product. Data transmission was very smooth, and the operating speed is also very satisfactory.
This laptop boasts a reasonable price compared to the features it offers. It is very light and convenient to carry. It effectively meets basic requirements and is suitable for web surfing, streaming, and light productivity tasks. If you are looking for a simple and reasonably priced option, this product is an excellent choice.
My son broke his laptop and needed a new one for school immediately. Fast shipping and easy to set up. I was surprised at how light it is, but the screen is large enough for my son to use. It has everything we need within this price range.
I am using this product for work, and it is delivering performance that meets my expectations. It is characterized by fast response speed, smooth operation, and aesthetically appealing design. Key Features: Reliable and High-Performance Machine
I love this little laptop, perfect for traveling. Very well packaged and lightweight. It does everything i need it to do.
I didn't expect this laptop to be so amazing at this price point. The build quality, battery life, display, and appearance of this laptop are simply superb.
This laptop has very good performance and excellent quality in every respect. If you want something of excellent quality, aesthetically pleasing, and low-priced, this is the best option because it has almost everything you need to do almost anything.
I really like this laptop. The storage space is great, and the battery life is good.
A good laptop. The system is quite fast. After trying out some more demanding games, the temperature remained stable and cool to the touch, and the screen is of decent quality. The value is quite good, and the appearance is stylish.
This laptop has been a pleasant surprise because it has met my expectations. It is lightweight and therefore very comfortable to use! I recommend it!
The computer's performance is fast in booting speed, the screen is clear, the keyboard feels great to use, typing is very comfortable, and the key response is quite good.
The design of the computer is simple yet has a sense of atmosphere, the screen is very clear with particularly excellent visual effects, and the keyboard is convenient to use!
This electronic product is a blessing. It is functional, easy to use, and simply amazing in its performance. Thanks to it, my life has become much more comfortable and efficient. Its excellent workmanship and multifunctionality make it an indispensable helper in everyday tasks. Very satisfied with the purchase!