SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just got this compact keyboard and it's pretty sweet! The rgb lighting is super vibrant and adds a nice touch to my desk setup. It's really slim, so it doesn't take up much space, which is perfect for my smaller workspace. Typing on it feels great, nice and clicky without being too loud. Definitely a solid option if you're looking for a budget-friendly mechanical keyboard.
everything is good and fast, I recommend the seller
Arrived quickly and worth every penny.
I am very pleased, the keys are very responsive and soft to touch.
Good keyboard, only the constantly shifting backlight sometimes strains the eyes.
Thank you seller. Faster than expected despite from china.
Everything is great. The keyboard was immediately gifted, and they work well. Thanks to the seller!
spectacular, excellent
The product is very good, only the delivery process takes longer, but the product itself is of high quality.
I recommend it arrives before the deadline and is very well packaged.
Sensational product, I loved it! I was just a little upset with the delivery person because he threw my keyboard against the wall of my house, haha. When I opened the keyboards, they were loose, but apparently there's no defect.
Excellent mechanical low-profile compact keyboard with short key travel, soft and quiet when pressed with quick response and good backlight options. I recommend purchasing. Thank you to the seller for the quick shipment of the new item.
very small too even
Very good.
Excellent keyboard, great RGB cable, excellent switches, very good and perfect size. Its slim model makes typing super comfortable. Unfortunately, one extra switch came with a bent pin and took a long time to arrive.
Compact buttons are great
It arrived well packaged and is very good. I liked it and am using it for work.
It's wonderful, super good quality, and sounds delicious! !
Great keyboard, satisfactory sound when typing, and the keys respond well with light touches.
Very good, Portuguese keyboard.
Good
Cute, lightweight, and has several LEDs
Everything came right, great keyboard! No defects and arrived very quickly, even before the deadline.
The order arrived within the deadline! Very good quality, working perfectly, and a very pleasant sound. I recommend
Very beautiful