SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am very satisfied with my mini computer, it runs very smoothly and has good results. i can complete all office tasks.
In my workshop, I use this small computer to control the laser engraver and digital lathe. All programs run perfectly smoothly. The computer is equipped with a built-in fan, but it is completely silent during runtime. The memory and storage space are sufficient to replace a tower computer that needs replacement.
Especially convenient, it can be taken with you and plugged in to use, and runs quickly and smoothly. i really like it
Amazing technology. I highly recommend it. It's really useful.
This mini pc excels in multi-screen display performance. after connecting multiple monitors, work efficiency significantly improves. you can browse materials, write documents, and check emails simultaneously, effortlessly handling multitasking.
This device is easy and quick to install and doesn't take up too much space. Installing office and leisure software is very simple for me. Its performance is excellent.
Timely delivery. the startup and page turning speed are both very fast.
Excellent mini computer. It does everything i need to do, such as web browsing, business tasks, etc.
I didn't know there was such a thing before, but considering its size and portability, its speed and efficiency are truly amazing. everything is all set up, you just need to connect your device and the installation is complete. i need a device like this to move my work from home to the office and vice versa, and this is just the perfect solution.
Great product, perfect for my music creation, responsible for running a part of my equipment
This mini mini host is highly recommended. It offers good performance at a reasonable price. Its small size does not take up space on the desk, making the desk tidier. It runs quickly and responds nimbly. Very satisfied.
This is a great little pc. I looked at similar featured full size pc's and they were all at least twice as expensive. This mini pc also takes up very little desk space.
I just received the product today, cannot wait to experience it. Such as the tv and streaming movie, etc. It goes with the win 11, so it is easy to ramp up for most of people. This mini pc with small size, which is convenient to bring it together during the vacation.
Mini pc has excellent storage and editing capabilities for all my photos and videos. The quality is better than expected, and there are many ports to choose from.
This mini computer arrived in excellent condition, beautifully packaged. it was easy to set up, and i got the hang of it quickly. it's plug-and-play, and i'm very satisfied with its performance. it can completely replace the small mini computer i used before. it meets all my needs.
For a mini computer it's one of the fastest computers i've ever had. Despite its small size i expected it to be slower than a regular desktop, but it's far from that! Great work!
excellent product
This mini pc replaced my work computer and allowed me to use it as a personal device. The product arrived perfectly packaged and undamaged. It was quick to set up and all the specifications matched the description. The device is nice and quiet. I am very happy with everything. Otherwise, it is fantastic.
This is a great little pc. it can be used in a home office and has everything you need to connect monitors, usb devices and it is small, quiet, cool running and fast.
Absolutely love this mini pc. It's fast, quiet and portable. Good quality product!
So far the i9 is running like a champion with plenty of speed for photo processing, i will be back again to let you know how things are going. thank you
Very powerful system. very quiet and easy to use. lots of storage on the system and fast and user friendly. wifi connection was easy and strong too.
This is a very, very good pc, the delivery was very fast, and if you want to buy one for your children, it's great.
I was pleasantly surprised by the speed of delivery and ease of installation of this order. Hopefully i won't regret this purchase because i think it's a really good deal
Really nice mini pc. Lots of compute power and pretty decent. It was very easy to setup as it had a great collection of onboard connectors for your monitor (hdmi) and usb peripherals.