SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exquisite Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://techtreasurstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything as described; fast shipping. Recommended. Thank you.
I am delighted with my purchase. The product arrived in perfect condition and exactly as described on the page. Additionally, the shipping was fast and the customer service was exceptional.
Excellent for chopping small quantities such as 1/2 an onion, nuts, etc.
Very good
Love it
Received the product on time, in good condition, everything as described, works well. Thank you. I recommend it; a necessary item in the kitchen.
Thank you very much! Nice item! Arrived fully charged! Works well at idle, haven't tested it under load.
My husband is very satisfied. He grinds tobacco in this blender. 🙂
very good
Excellent device! Saves unnecessary pressure on the hands. A must-have in every kitchen.
Very good, helps a lot, I just felt that the battery doesn't last long, but it is capable of doing what it promises 😃
It works perfectly and has strength.
Fast delivery, works just as well and with the same speed on charging as on battery power. The box arrived wrinkled, but everything was intact, packed in a simple bag without any bubbles.
Great!
Item arrived in a timely manner, however, it appears like a used item was sent. Both the inside surfaces of the host and cup has multiple scratch marks. This is probably from use by a prior customer who then returned the unit. The box the unit came in is also somewhat roughed up. Rather disappointed as i was looking forward to receiving it. This is my first order and, feel rather sad and disappointed 😞 .
Not much usable
Not a bad mini blender. Of course, it's not very powerful. If you grind the onion, it is better to chop it finely, then it won't get stuck (large pieces don't want to grind, it stops, probably lacks power). The size is pleasant and compact. Charges quickly. Be sure to read the instructions to avoid overloading the device (translate through the camera using Google Translate). Delivery is quite fast in a combined package.
Sent quickly It came well packaged. Arrived without damage It's as advertised. It is working well. I recommend 👍 😍
Very good product and the price
Good
Super recommended, wonderful product. Seller is true to what they post. Fast shipping. The product is good and efficient in the kitchen.
Fast The shipment arrived before the estimated time, it is very compact and perfect for small quantities. Just be careful with the blades because it doesn't have a safety lock, keep it out of reach of children...
I liked it, perfect for garlic.
It works very well!
a great item for quickly mixing sauces and seasonings.